Outreach Associate, CVS Health

CVS Health

Location:
United States, Metairie

Category:
Sales

Contract Type:
Employment contract

Salary:

18.50 - 31.72 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships with community members and scheduling prospects for first appointments through event hosting and attendance, with the goal of attracting Medicare-eligible seniors to become patients of Oak Street Health. The role involves generating leads, building relationships, collaborating with teams, and managing customer information through sales systems.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors
Schedule first appointments with interested and eligible prospects
Maintain knowledge of internal sales systems
Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Outreach Director
Develop strong relationships with prospects
Capture and record customer information and sales activity into CRM and other systems
Act as a point of contact for central call center team
Resolve concerns and complaints from prospects
Perform other duties as assigned

Requirements:

Ability to quickly connect with and influence the right people
Comfort with personal sales goals and results tracking
Team player
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills
Access to reliable transportation
Ability to lift 25-45 lbs
Ability to occasionally work outside of standard business hours
US work authorization

Nice to have:

Experience managing through a CRM system, ideally Salesforce
Sales and/or healthcare experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served

What we offer:

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education
Flexible work environments
Competitive wages
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Confidential counseling and financial coaching
Tuition assistance

Additional Information:

Job Posted:
May 03, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Associate