Outreach Associate, CVS Health

CVS Health

Location:
United States, Fort Wayne

Category:
Sales

Contract Type:
Employment contract

Salary:

18.50 - 31.72 USD / Hour

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Job Description:

The Outreach Associate develops relationships with the community, schedules appointments for Medicare-eligible prospects, and represents Oak Street Health at events with the goal of converting prospects to patients. Responsibilities include lead generation, CRM management, relationship development, and contribution to organizational growth.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution at multiple locations
Schedule first appointments with interested and eligible prospects in-the-moment
Maintain knowledge of internal sales systems and organizational goals
Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Outreach Director
Collaborate with Oak Street Health central growth and call center teams, as needed
Develop strong relationships with prospects across the assigned territory
Capture and record customer information and sales activity into CRM system
Act as point of contact for central call center team
Resolve any concerns and complaints new prospects may have about Oak Street Health

Requirements:

Ability to quickly connect with and influence the right people
enjoy talking and listening to community members’ healthcare experiences (past and desired)
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills, including clear electronic communication management and documentation of prospect interactions
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up
Ability to occasionally work outside of standard business hours, if needed
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization

Nice to have:

Experience managing through a CRM system, ideally Salesforce
Sales and/or healthcare experience

What we offer:

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation
Sick time
Investment/retirement 401K match options
Health insurance
Vision and dental benefits
Leadership development opportunities
Continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options
401(k) plan and matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation, and weight management programs
Confidential counseling and financial coaching
Tuition assistance

Additional Information:

Job Posted:
May 03, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Associate