Outreach Associate, CVS Health

CVS Health

Location:
United States, Des Moines

Category:
Sales

Contract Type:
Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships with members of the community and engaging Medicare-eligible seniors with the ultimate goal of converting them into Oak Street Health patients. This role requires hosting and attending events, driving new patient growth locally, and serving as the face of Oak Street Health in assigned territories.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution
schedule first appointments with interested and eligible prospects in-the-moment
maintain knowledge of internal sales systems and organizational goals
collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Outreach Director
collaborate with OSH central growth and call center teams
develop strong relationships with prospects across the assigned territory
capture and record customer information and sales activity into CRM system
act as point of contact for central call center team
resolve concerns and complaints of prospective patients
other duties as assigned.

Requirements:

Ability to quickly connect with and influence the right people
comfort with personal sales goals and results tracking
team player and contributor to the overall effectiveness of the team
inclination to work in a results oriented role
comfortable with navigating external barriers to create a positive experience
basic computer skills
experience managing through a CRM system, ideally Salesforce
sales and/or healthcare experience
access to reliable transportation to travel between events
ability to lift 25-45 lbs for event set-up
ability to occasionally work outside of standard business hours
fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities Oak Street Health serves
US work authorization.

Nice to have:

Experience managing through a CRM system, ideally Salesforce
sales and/or healthcare experience
fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities Oak Street Health serves.

What we offer:

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
paid vacation, sick time, and investment/retirement 401K match options
health insurance, vision, and dental benefits
opportunities for leadership development and continuing education stipends
new centers and flexible work environments
opportunities for high levels of responsibility and rapid advancement
affordable medical plan options
employee stock purchase plan
no-cost wellness programs
401(k) plan with matching contributions
tuition assistance.

Additional Information:

Job Posted:
May 03, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Associate