Outreach Associate, CVS Health

CVS Health

Location:
United States, Independence

Category:
Sales

Contract Type:
Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships with community members and scheduling eligible prospects for first appointments. This role involves hosting and attending events, engaging Medicare-eligible seniors, and driving patient growth for Oak Street Health.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution
Schedule first appointments with prospects
Maintain knowledge of internal sales systems
Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Director to drive lead generation
Develop strong relationships with prospects
Capture and record customer information and sales activity into CRM
Act as point of contact for central call center team
Resolve concerns and complaints from prospective patients
Other duties as assigned

Requirements:

Ability to quickly connect with and influence the right people
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills
Clear electronic communication management and documentation of prospect interactions
Experience managing through a CRM system
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up
Ability to occasionally work outside of standard business hours
Fluency in Spanish, Polish, Russian, or other languages spoken by community members
US work authorization

Nice to have:

Experience managing through a CRM system
Sales and/or healthcare experience

What we offer:

Mission-focused career
Paid vacation
Sick time
Retirement 401K match options
Health insurance
Vision and dental benefits
Leadership development opportunities
Continuing education stipends
Flexible work environments
Rapid advancement opportunities
Comprehensive and competitive pay and benefits
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Flexible work schedules
Family leave
Dependent care resources
Tuition assistance

Additional Information:

Job Posted:
May 03, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Associate