Outreach Associate, CVS Health

CVS Health

Location:
United States, Chicago

Category:
Sales

Contract Type:
Employment contract

Salary:

18.50 - 38.82 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships with members of the community and scheduling interested and eligible prospects for first appointments, through hosting and attending various types of events. Outreach Associates will engage Medicare-eligible seniors in the community with the ultimate goal of having those individuals become patients of Oak Street Health.

Job Responsibility:

Develop relationships with members of the community
Schedule interested and eligible prospects for first appointments
Engage Medicare-eligible seniors in the community
Drive new patient growth locally in assigned territory
Maintain knowledge of internal sales systems
Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Director
Resolve any concerns & complaints new prospects may have about Oak Street Health

Requirements:

Ability to quickly connect with and influence the right people
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills, including clear electronic communication management and documentation of prospect interactions
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up
Ability to occasionally work outside of standard business hours (e.g., past 5 pm or on weekends), if needed
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization

Nice to have:

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
Sales and/or healthcare experience

What we offer:

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Additional Information:

Job Posted:
April 23, 2025

Expiration:
September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Associate