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We're looking for a highly motivated and committed individual to join our existing advice services team who deliver advice to the public on a wide range of issues in Outreach settings across Derbyshire. The post will involve providing both face to face and telephone advice, based at our Chesterfield office. There is flexibility in this role which allows for some remote/home working where appropriate. The role will require you to provide advice on our main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice.
Job Responsibility:
Deliver advice to the public on a wide range of issues in Outreach settings across Derbyshire
Provide both face to face and telephone advice
Provide advice on main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice
Requirements:
Highly motivated and committed individual
Experience as an adviser or willingness to train
Ability to provide advice on welfare benefit eligibility, assist clients to make benefit claims, challenge decisions, and provide energy advice
What we offer:
Full training and support provided for the right trainee candidate
Hybrid working with flexibility for some remote/home working where appropriate