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Outreach Adviser

citizensadvice.org.uk Logo

Citizens Advice

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Location:
United Kingdom , Chesterfield

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Contract Type:
Not provided

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Salary:

26366.00 - 28825.00 GBP / Year

Job Description:

We're looking for a highly motivated and committed individual to join our existing advice services team who deliver advice to the public on a wide range of issues in Outreach settings across Derbyshire. The post will involve providing both face to face and telephone advice, based at our Chesterfield office. There is flexibility in this role which allows for some remote/home working where appropriate. The role will require you to provide advice on our main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice.

Job Responsibility:

  • Deliver advice to the public on a wide range of issues in Outreach settings across Derbyshire
  • Provide both face to face and telephone advice
  • Provide advice on main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice

Requirements:

  • Highly motivated and committed individual
  • Experience as an adviser or willingness to train
  • Ability to provide advice on welfare benefit eligibility, assist clients to make benefit claims, challenge decisions, and provide energy advice
What we offer:
  • Full training and support provided for the right trainee candidate
  • Hybrid working with flexibility for some remote/home working where appropriate

Additional Information:

Job Posted:
February 16, 2026

Expiration:
February 20, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
Job Link Share:

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