This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Perform a variety of customer service duties; provide information and assistance to internal and external customers; schedule appointments, verify medical coverage; perform basic cashier duties; serve as first contact for incoming customers within assigned ambulatory setting; ascertain customer's needs and direct appropriately. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Job Responsibility:
Perform a variety of customer service duties
provide information and assistance to internal and external customers
schedule appointments, verify medical coverage
perform basic cashier duties
serve as first contact for incoming customers within assigned ambulatory setting
ascertain customer's needs and direct appropriately
Ensure adherence to Hospitals and departmental policies and procedures
ADMISSION/DISCHARGE - Assist patients and families with all aspects of the admission and discharge process
communicate and assist in resolving problems
CASHIER - Perform basic cashiering duties
collect monies for various activities
close and balance cash register
CUSTOMER SERVICE - Provide information and assistance to internal and external customers
provide and ensure quality service and customer satisfaction
DATA ENTRY - Enter various data into computer
verify data, make corrections and ensure accuracy
REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required
schedule new and follow-up appointments
REGISTRAT/DISCHARGE - Verify insurance eligibility and restrictions to include referrals, prior authorization and financial assessment as required
may process patient discharge to include obtaining referrals, scheduling tests and other related activities
TELEPHONE - Answer and direct phone calls as requested
take and relay messages
ASSISTANCE - May assist other departments/clinics as requested
PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
Requirements:
High School or GED Equivalent
1 year directly related experience
Nice to have:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
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