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We are seeking a dynamic and results-driven Outlet Manager to lead the daily operations of our established Sel d'Ipanema Beach Club while supporting the F&B Manager in the pre-opening development of the F&B division at Sofitel Ipanema. This role requires a hands-on leader with strong financial acumen, leadership, operational expertise, and a passion for delivering exceptional guest experiences in an upscale hospitality environment.
Job Responsibility:
Manage the day-to-day operations of Sel d'Ipanema Beach Club
Ensure service excellence aligned with brand standards and guest expectations
Monitor and control Food & Beverage costs, labor costs, and daily revenue performance
Drive revenue growth through upselling, team training, and operational efficiency
Supervise reservation flow and optimize seating capacity
Maintain strict inventory control and support purchasing processes
Ensure compliance with health, safety, and sanitation regulations
Monitor guest satisfaction scores and online reputation
Handle guest concerns promptly and professionally
Support the F&B Manager in pre-opening activities for the hotel’s outlets
Assist with SOP implementation, onboarding and team training
Participate in soft opening preparation and execution
Requirements:
Bachelor's degree in Hospitality Management, Business Administration, or related field
Proven experience as Outlet Manager or Assistant F&B Manager in upscale or luxury hospitality
Strong understanding of P&L and cost control principles
Leadership skills with the ability to motivate and develop teams
Commercial mindset with focus on revenue optimization
Excellent communication and problem-solving skills
Fluency in English and Portuguese
Ability to perform in high-volume, fast-paced environments