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Fairmont Le Manoir Richelieu Logo Fairmont Le Manoir Richelieu · Hospitality and Tourism

Outlet Manager

Brazil, Rio de Janeiro · Job Posted May 14, 2026
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Job Description

We are seeking a dynamic and results-driven Outlet Manager to lead the daily operations of our established Sel d'Ipanema Beach Club while supporting the F&B Manager in the pre-opening development of the F&B division at Sofitel Ipanema. This role requires a hands-on leader with strong financial acumen, leadership, operational expertise, and a passion for delivering exceptional guest experiences in an upscale hospitality environment.

Job Responsibility

  • Manage the day-to-day operations of Sel d'Ipanema Beach Club
  • Ensure service excellence aligned with brand standards and guest expectations
  • Monitor and control Food & Beverage costs, labor costs, and daily revenue performance
  • Drive revenue growth through upselling, team training, and operational efficiency
  • Supervise reservation flow and optimize seating capacity
  • Maintain strict inventory control and support purchasing processes
  • Ensure compliance with health, safety, and sanitation regulations
  • Monitor guest satisfaction scores and online reputation
  • Handle guest concerns promptly and professionally
  • Support the F&B Manager in pre-opening activities for the hotel’s outlets
  • Assist with SOP implementation, onboarding and team training
  • Participate in soft opening preparation and execution

Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • Proven experience as Outlet Manager or Assistant F&B Manager in upscale or luxury hospitality
  • Strong understanding of P&L and cost control principles
  • Leadership skills with the ability to motivate and develop teams
  • Commercial mindset with focus on revenue optimization
  • Excellent communication and problem-solving skills
  • Fluency in English and Portuguese
  • Ability to perform in high-volume, fast-paced environments
  • Pre-opening experience is a plus

Nice to have

Pre-opening experience is a plus

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