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Outlet Area Manager

dunelondon.com Logo

The Dune Group

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Join us as a key driver of growth and performance in our Outlet business. Working closely with the Head of Retail and Senior Area Manager, you’ll lead and inspire and support Managers to exceed sales and profit targets across all sites. Your role will focus on: Proactively grow our Outlet’s business through strategic partner relationships and future-focussed opportunities. Empowering teams to deliver exceptional customer experiences and maintain top-tier retail standards. Strategic influence: Spend time at CSO shaping trading decisions and driving business success. High-impact store visits across UK & ROI: Prioritise flagship sites and partner with Support Managers to strengthen host relationships. If you’re a senior-level leader with a passion for retail excellence and team development, we’d love to hear from you! 1 year Maternity Cover position

Job Responsibility:

  • Drive Area sales performance to its full potential and deliver in line and over agreed budgets
  • Ensure Area costs are managed within agreed budget levels and all KPI’s are delivered
  • Creatively and proactively influence all stores in the area with a combination of visits and communication from a distance using all technology on hand
  • Monitor competitor activity within the area and liaise with the Senior Area Manager bringing current product or trading information to them, making recommendations and suggesting action
  • Skillfully use all data tools and systems to understand area performance and steer actions on your area, share success with your Area Management team/ the Senior Area Manager
  • Set OneStock expectations and lead the area in successful Omni trade
  • Initiate all Brand strategies throughout the area and measure how these are translated into actions and behaviours in store
  • Implement a continuous effective recruitment and succession plan within the Area
  • Drive BSG on the area to ensure service and standards reflect the Dune experience
  • Plan and own your continuous development in addition to that provided by the company
  • Build strong collaborative working relationships with fellow Area Managers, key members of the CSO team and internal and external stakeholders and ensure all working relationships are effective
  • Create a culture for on the area for communicating product and range feedback
  • Work with the Area Management team to provide consistent and valuable feedback for the Senior Area Manager to provide the buying and merch team

Requirements:

  • Demonstrable success gained in a field role within Outlet landscape
  • Experience of leading large teams in a multi-site environment
  • Influencing and communication skills
  • Capacity to establish credibility and authority quickly
  • Exemplary sales skills and standards
  • A sound understanding of all financial information with the ability to interpret and action change
  • Demonstrates excellent commercial & visual standards
  • Inspiring leader, ability to motivate, train and develop a team through active management
  • Commercially aware able to identify potential and maximise opportunities
  • Possesses excellent communication skills both externally and at all levels in the Company, both written and verbal
  • Is willing to adapt and take on new challenges and driven to continually improve
  • Shows ‘hunger’ and ambition to drive through initiatives and change to achieve targets and goals
  • Has high personal standards, is strongly self-managing, creates own measures of success
  • Maintains professionalism under all circumstances
  • Acts as an inspiration to others
  • Actively seeks self-development opportunities
  • Is prepared to go the extra mile to achieve targets
  • Travel is an integral part of this role
What we offer:
  • Blended working – spreading your time across field, our office and remote working
  • Sustainable office in bustling West London (near Westfield)
  • Company Car/Car Allowance for travel between stores
  • Friendly and open culture with flat structures allowing plenty of opportunity for development
  • Company growth and opportunity
  • Dune is evolving all the time
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK
  • 60% employee discount on Dune products
  • 25 days holiday (plus the bank holidays)
  • Cycle2work
  • Company pension scheme
  • Life assurance for all team members
  • 3.00 p.m. finish every pay day Friday
  • Team socials and drinks
  • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance
  • Our own Wellbeing Allies – there to talk when you need them

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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