Outlet Area Manager Job at The Dune Group (London)

Job Description

Join us as a key driver of growth and performance in our Outlet business. Working closely with the Head of Retail and Senior Area Manager, you’ll lead and inspire and support Managers to exceed sales and profit targets across all sites. Your role will focus on: Proactively grow our Outlet’s business through strategic partner relationships and future-focussed opportunities. Empowering teams to deliver exceptional customer experiences and maintain top-tier retail standards. Strategic influence: Spend time at CSO shaping trading decisions and driving business success. High-impact store visits across UK & ROI: Prioritise flagship sites and partner with Support Managers to strengthen host relationships. If you’re a senior-level leader with a passion for retail excellence and team development, we’d love to hear from you! 1 year Maternity Cover position

Job Responsibility

Drive Area sales performance to its full potential and deliver in line and over agreed budgets
Ensure Area costs are managed within agreed budget levels and all KPI’s are delivered
Creatively and proactively influence all stores in the area with a combination of visits and communication from a distance using all technology on hand
Monitor competitor activity within the area and liaise with the Senior Area Manager bringing current product or trading information to them, making recommendations and suggesting action
Skillfully use all data tools and systems to understand area performance and steer actions on your area, share success with your Area Management team/ the Senior Area Manager
Set OneStock expectations and lead the area in successful Omni trade
Initiate all Brand strategies throughout the area and measure how these are translated into actions and behaviours in store
Implement a continuous effective recruitment and succession plan within the Area
Drive BSG on the area to ensure service and standards reflect the Dune experience
Plan and own your continuous development in addition to that provided by the company
Build strong collaborative working relationships with fellow Area Managers, key members of the CSO team and internal and external stakeholders and ensure all working relationships are effective
Create a culture for on the area for communicating product and range feedback
Work with the Area Management team to provide consistent and valuable feedback for the Senior Area Manager to provide the buying and merch team

Requirements

Demonstrable success gained in a field role within Outlet landscape
Experience of leading large teams in a multi-site environment
Influencing and communication skills
Capacity to establish credibility and authority quickly
Exemplary sales skills and standards
A sound understanding of all financial information with the ability to interpret and action change
Demonstrates excellent commercial & visual standards
Inspiring leader, ability to motivate, train and develop a team through active management
Commercially aware able to identify potential and maximise opportunities
Possesses excellent communication skills both externally and at all levels in the Company, both written and verbal
Is willing to adapt and take on new challenges and driven to continually improve
Shows ‘hunger’ and ambition to drive through initiatives and change to achieve targets and goals
Has high personal standards, is strongly self-managing, creates own measures of success
Maintains professionalism under all circumstances
Acts as an inspiration to others
Actively seeks self-development opportunities
Is prepared to go the extra mile to achieve targets
Travel is an integral part of this role

What we offer

Blended working – spreading your time across field, our office and remote working
Sustainable office in bustling West London (near Westfield)
Company Car/Car Allowance for travel between stores
Friendly and open culture with flat structures allowing plenty of opportunity for development
Company growth and opportunity
Dune is evolving all the time
Open-minded company, welcoming thoughts and ideas to be shared
Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK
60% employee discount on Dune products
25 days holiday (plus the bank holidays)
Cycle2work
Company pension scheme
Life assurance for all team members
3.00 p.m. finish every pay day Friday
Team socials and drinks
Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance
Our own Wellbeing Allies – there to talk when you need them

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Outlet Area Manager

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