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Outdoor Adventures and Culture Supervisor

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Four Seasons

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Location:
United States of America , Lana'i city, Hawaii

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

34.50 USD / Hour
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Job Description:

The Four Seasons Resorts Lāna’i is looking for an Outdoor Adventures and Culture Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Job Responsibility:

  • Assist the Culture and Outdoor Adventures Manager in all aspects of the operation
  • Oversee the safe, informative, and enjoyable operation of cultural Jeep and UTV off-road tours
  • Manage guides and equipment
  • Ensure adherence to safety regulations
  • Serve as a central point of contact for guests and internal staff
  • Staff training and performance evaluation
  • Conduct pre- and post-trip vehicle inspections
  • Maintain tour schedules
  • Manage logistics for tours and equipment
  • Train, mentor, and monitor tour guides and other staff
  • Plan and manage tour itineraries, manage tour timing, and ensure smooth transitions between stops
  • Enforce safety regulations, instruct guests on proper vehicle operation, and conduct safety checks
  • Conduct pre- and post-trip vehicle inspections, troubleshoot minor mechanical issues, and maintain the condition of vehicles and other tour equipment
  • Provide engaging and educational content about the local history, culture, and environment
  • Respond to emergencies, handle guest complaints or concerns, and report any accidents or injuries to management

Requirements:

  • Legal work authorization in United States
  • Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
  • Able to work in a wide range of environmental and physical conditions
  • Weekend and Holiday availability required
  • Strong interpersonal skills managing and motivating staff
  • Excellent communication with guests and management
  • A solid knowledge of Hawaiian culture and local history
  • Proficiency in operating UTVs and/or similar vehicles, including performing basic checks and minor repairs
  • Ability to work outdoors in various weather conditions and perform physical tasks
  • Strong time management and organizational skills
  • The ability to assess situations and provide timely solutions
What we offer:
  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
  • Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs
  • Energizing Employee Culture

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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