Outbound Sales Supervisor

• Contribute to and execute on a multi-year Direct Sales strategy, in partnership with the leadership team, including achievement of short-term and long-term strategic objectives
• Help refine and sustain the Outbound Sales function within Telesales by establishing and reinforcing business principles (“rules of play”) as we drive incremental growth
• Communicate results, successes and learnings to leadership with recommended actions for continuous improvement
• Develop and invest in cross functional relationships to accomplish goals and find creative solutions to complex problems through analysis, empathy, experimentation, and bold and thoughtful ideas
• Support your team’s ongoing mastery of their craft through sales skills development and coaching that translates to consistent goal/metric achievement
• Build & support a high-performing, highly engaged team by creating a positive and inclusive culture where employees can do their best work, providing effective coaching and development, and demonstrating exceptional change management and strategic execution

• 2+ years of sales management experience
• indirectly or directly leading sales team in an inbound/outbound customer-facing environment
• Interest and excitement to take responsibility for building an entirely new function within an existing department
• Experience using an automated phone dialler system and/or CRM (customer relationship management system) is preferred
• Proven success with identifying top candidates and building high-performing sales teams
• Strong analytical, planning, and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
• Excellent communication and interpersonal skills both within your team and with cross-functional peers
• A growth mindset, comfortable with ambiguity, and eager to learn, test, and improve
• MUST BE ELIGIBLE FOR CERTIFICATION AS AN ELECTRONIC SECURITY EMPLOYEE, WHICH REQUIRES SUBMITTING YOUR FINGERPRINTS TO THE VIRGINIA DEPARTMENT OF CRIMINAL JUSTICE SERVICES (DCJS) FOR USE IN CONDUCTING A NATIONAL CRIMINAL RECORDS SEARCH AND A VIRGINIA CRIMINAL HISTORY SEARCH AND FINAL CERTIFICATION APPROVAL FROM DCJS

Experience using an automated phone dialler system and/or CRM (customer relationship management system) is preferred

participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits