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Outbound Sales Representative

Canada, Markham 22.00 CAD / Hour · Job Posted June 11, 2026
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Job Description

We are seeking a results-driven Outbound Sales Representative to support outbound calling initiatives for Auto and Home Insurance. This role focuses on engaging prospective and existing customers through an automated dialer system to generate qualified follow-up opportunities for licensed advisors. The ideal candidate is sales proficient, confident on the phone, customer-focused, and motivated by performance targets. Location: Markham, On (onsite). This role is Monday to Friday with shifts from 8am to 8pm and on Saturdays from 8:30am - 4:30pm. Saturdays will be work from home. The lieu day for working on Saturday will be determined by the business.

Job Responsibility

  • Support high-volume outbound calls from an automated dialer system
  • Engage customers professionally to introduce auto and home insurance offerings
  • Identify customer needs and qualify leads for follow-up by licensed advisors
  • Accurately document call outcomes, customer details, and next steps in the system
  • Schedule callbacks or transfers to appropriate sales teams
  • Maintain compliance with all regulatory and company guidelines
  • Meet or exceed daily and weekly performance targets (calls, lead generation)
  • Handle objections effectively while maintaining a positive customer experience

Requirements

  • Previous experience in a call center, outbound sales, or customer service role preferred
  • Basic P&C Insurance knowledge
  • Strong communication and interpersonal skills
  • Comfortable handling a high volume of calls in a fast-paced environment
  • Ability to build rapport quickly and engage customers effectively
  • Basic computer skills and experience with CRM/dialer systems
  • Results-oriented with a strong work ethic

Nice to have

Previous experience in a call center, outbound sales, or customer service role preferred

What we offer

  • Gain experience working for a well-known insurance company
  • Earn a rate of $22 per hour
  • Full time hours on a 3 month contract
  • Rotating Shifts

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