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Outbound Sales Manager, SMB

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Block

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Location:
United States , New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

164300.00 - 272300.00 USD / Year
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Job Description:

We are looking for a Sales Manager to lead our growing team of Account Executives and drive revenue growth across individual, team, and organizational goals. As an experienced people leader with a proven sales track record, you will build and develop a high performing remote sales team that delivers exceptional results for our sellers and Square. You'll leverage data-driven insights to coach and develop your AEs while fostering a culture of high performance, ownership, and accountability.

Job Responsibility:

  • Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
  • Support direct reports by participating in client and prospect meetings
  • Develop a sales team which includes hiring and training new account executives on sales process
  • Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
  • Build predictable and repeatable sales funnel processes and best practices across team
  • Conduct weekly pipeline review and forecast meetings with AEs
  • Coach direct reports regarding strategies to increase revenue and customer success
  • Evolve the sales strategy, process and tactics to improve performance
  • Use the customer voice to improve our products
  • Envision new ideas and approaches and take them to fruition

Requirements:

  • 3+ years experience as a sales manager
  • 3 years of documented sales success as an individual contributor exceeding target
  • Experience in hiring, training and ramping new Account Executives
  • Proven track record in collaborating across different teams with the ability to inspire change
  • Leadership and coaching experience and a desire to help others be their best
  • Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
  • An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions
What we offer:
  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

Additional Information:

Job Posted:
April 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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