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We Put the World on Vacation. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Outbound And Inbound Reservations Specialist – Create Dream Vacations & Drive Results!
Job Responsibility
Drive Reservations & Revenue: Use persuasive skills to proactively contact owners, present compelling vacation offers, and successfully close bookings
Engage with Enthusiasm: Establish rapport, uncover travel desires, and craft personalized offers that lead to confident booking decisions
Master Consultative Selling: Conduct discovery conversations to identify owner needs, position the right vacation experience, and create urgency to drive conversions
Overcome Objections: Confidently handle resistance, highlight value, and tailor solutions to convert hesitant owners into enthusiastic travelers
Deliver Exceptional Service: Ensure a seamless booking experience by providing expert guidance, securing accommodation, and addressing any concerns
Exceed Performance Goals: Strive to meet and exceed key performance metrics
Requirements
High school diploma or GED
Excellent communication skills and a strong customer focus
Sales-minded professionalism
Hospitality, sales, or marketing call center experience
Ability to overcome challenges and objections
Ability to work in a goal- and performance-based environment
Must reside in Texas or Missouri
Must meet work-from-home requirements (quiet workplace, high-speed internet, ability to hardwire computer, own device with camera, intermediate computer proficiency)