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Our client is a leading biopharmaceutical company in Canada and looking for their next Outbound Logistics and Supply Chain Coordinator. This role ensures seamless and effective operations by providing supervision and guidance to support their country-wide objectives. This role requires expert level experience using Microsoft 365 (including PowerBI and Tableau) and SAP. If you have at least 3 to 5 years of experience in a logistics and supply chain role, please apply online today.
Job Responsibility
Daily oversight of the order-to-cash transactions between the 3PL’s and internal ERP to ensure customer satisfaction. Close collaboration with customer care team
Management of the channel supply replenishment process to ensure sufficient inventory levels of commercial drug product, devices, marketing materials and demonstration items
Responsible for monitoring all operational aspects of 3PL and communicating any potential issues
Coordinate product returns with Quality department, AR and 3PL
Monitor and update relevant product reports to All Canada Recycling organizations
Provide the utmost customer centric experience for internal and external customers
Proactively attempt to streamline responsible processes, challenge the status quo, both internally and with the 3PL
Perform standard and ad-hoc reporting
Support and align product master data change management
Review daily shipment reconciliation report to identify discrepancies of out of balance inventory while resolving and communicating to stakeholders in a swift and professional manner
Liaison with 3PL and Marketing Materials & PSP operations
Ensuring long term logistics are in place and adjust to changing business requirements
Create and maintain SOP for O2C & Supply Chain processes. Responsible to support and execute any change management processes with business, customer care and any other relevant functions
Requirements
Bachelor's degree
2 - 5+ years experience in Logistics, analysis, and/or supply chain operations, Pharma industry experience preferred
Bilingual in English and French preferred, English required
3+ years of ERP experience, SAP preferred
Expert in Microsoft Office 365 (Excel, Access, PowerPoint, Teams, PowerBI)
Excellent Communication & Collaboration skills
Strong analytical skills, including the ability to pull complex data from multiple sources and produce clear, simple analysis
Nice to have
Bilingual in English and French
Pharma industry experience
SAP preferred
What we offer
Hybrid work environment
Free parking on site and transit accessible location