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Outbound Internal Sales Consultant

United Kingdom, Letchworth Garden City · Job Posted January 16, 2026
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Job Description

This is a proactive, customer focused role where you’ll make outbound calls to prospective and existing customers, helping to secure new projects and book appointments for our field-based sales team.

Job Responsibility

  • Make outbound calls to nurture leads, track projects, and protect specifications
  • Generate and qualify leads from multiple sources
  • Book customer visits and appointments for our external sales team
  • Follow up on marketing campaigns and convert opportunities
  • Use our CRM system (Creatio) and social media tools to identify new business opportunities
  • Maintain accurate data and share market insights with the wider business

Requirements

  • Experience in outbound calling and delivering exceptional customer service
  • Ability to meet and exceed KPIs in a fast-paced environment
  • Strong communication and negotiation skills
  • Proficiency in Microsoft Office
  • CRM experience is a plus
  • Self-motivated, positive, and a great team player

Nice to have

CRM experience

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