Outbound Enrollment Specialist Job at Pomelo Care

Bilingual Outbound Enrollment Specialist

As an Outbound Enrollment Representative, you will be responsible for making out...

Location

United States

Salary:

45000.00 - 55000.00 USD / Year

Pomelo Care

Expiration Date

Until further notice

Requirements

Ability to work Monday-Friday, 8:30am - 5:00pm CT
Fluent in Spanish and English
Strong, empathetic communication skills
Motivated by goals, metrics, and monthly bonus program
Passionate about changing the current landscape of healthcare
Strong organizational and time-management skills
Ability to work independently and as part of a team
Willing to work occasional overtime hours
Are internet-connected, able to work remotely

Job Responsibility

Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources
Achieve member enrollment goals as driven by company KPIs
Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs
Document all interactions and maintain timely, accurate records of patient outreach activities
Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services
Work with families to schedule appointments and follow-up care as needed
Participate in training and development opportunities to stay current on healthcare trends and regulations
Manage inbound calls from potential patients

What we offer

Competitive healthcare benefits
Generous vacation policy
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)
Uncapped performance bonus paid out monthly

Fulltime

Entitlement advocate

The Enrollment Medicaid Specialists provides Healthfirst’ s Medicare Advantage P...

Location

United States , New York

Salary:

48600.00 - 65960.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High school diploma or GED from an accredited institution
Member facing or customer service experience
Be able to work 9am-5:30pm schedule
Be able to travel throughout the 5 boroughs, Westchester, Orange, Sullivan, Rockland, and Nassau County
Capability to work in a Hybrid Schedule (remote/office/field)
Tech Savvy computer skills such as Microsoft Office Suites: Outlook, Excel, Word, PowerPoint
Bilingual
Be able to communicate and engage with the leadership team on virtual platforms such as Zoom or Microsoft Teams chat as well as in person

Job Responsibility

Handle inbound and outbound calls to and from customers to address their needs while adhering to our service level goals
Screen all incoming calls and handles accordingly
Transfer calls to appropriate staff, unit, or department
Assist callers requesting assistance with Medicaid Renewal application, Medicare Savings Program application, and New Medicaid Applications
Outreach Senior Health Partners, CompleteCare, and Life Improvement Plan members according to approved scripts
Research ePACES and/or Marx for Medicaid and Medicare eligibility, exclusion, and exemption codes
Consult with HRA Medicaid staff as needed and report to supervisor any need for HRA consultation
Document all client calls /outcomes in database systems
Schedule appointments to see members/prospects out in the field to assist with Medicaid Issue or restriction code removals or demographic information changes
Educate potential members on Senior Health Partners, Long term care plan benefits answering questions regarding plan’s features and benefits as well as go through eligibility and requirement for enrollment

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Outreach & Engagement Manager

Managing and motivating teams to drive enrollment. Drive enrollment and activati...

Location

United States

Salary:

90000.00 - 115000.00 USD / Year

Pomelo Care

Expiration Date

Until further notice

Requirements

Earned your Bachelor's degree in healthcare management, public health, or a related field
Able to work some evenings, with a standard schedule of Monday - Friday, 8:30am - 5:00pm CST
Proven experience in healthcare management, specifically in outbound calling and proactive outreach
Strong knowledge of Medicaid policies, procedures, and value-based care
Excellent communication and interpersonal skills to engage with diverse patient populations
Demonstrated leadership abilities, with experience in managing and motivating teams
Proficient in data analysis and reporting, using metrics to drive performance improvements
Detail-oriented, with exceptional organizational and documentation skills
Ability to adapt to changing priorities and work effectively in a fast-paced environment
Familiarity with healthcare software systems and customer relationship management (CRM) tools

Job Responsibility

Lead, and manage a team of outreach specialists providing regular training, and coaching to achieve enrollment KPIs
Facilitate onboarding and training of new specialists
Analyze qualitative and quantitative outreach performance metrics to identify trends and opportunities to improve key KPIs including enrollments and CAC
Monitor call quality and adherence to established protocols and standards by conducting regular audits of call recordings and specialist interactions
Maintain accurate and up-to-date documentation of specialist interactions, outcomes, and follow-up actions, adhering to privacy and confidentiality regulations
Identify opportunities and implement process improvements to enhance the efficiency and effectiveness of outbound and inbound calling
Execute on regular performance evaluations of outreach specialist calls and documentation
Create and maintain team schedules to ensure adequate coverage
Ensure compliance with government regulations and guidelines in all outbound calling and outreach activities
Foster a supportive and inclusive team environment, encouraging professional growth and development

What we offer

Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

Fulltime

Charter Partnerships Manager

Avela is seeking a proactive Charter Partnerships Manager to drive business grow...

Location

United States , San Francisco; Boston

Salary:

80000.00 - 200000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

4+ years of full time professional experience
2+ years in charter administration role, preferably at a large CMO/network in operational roles including CEO/Executive Director, Enrollment, Student Services, Accountability, or Operations
Passion for education, equity, or social impact
Entrepreneurial spirit and drive, extraordinary comfort with ambiguity
Excellent communicator, including written and oral
Among the best at what you do with a growth mindset and desire to constantly improve
Legal ability to work in the US without Visa sponsorship
Based in San Francisco Bay Area or Greater Boston

Job Responsibility

Generate demand and build a sales pipeline through outreach efforts
Manage deals through all sales stages
Develop target lists
Foster relationships with stakeholders
Understanding Avela's go to market strategy and ideal customer profile (ICP)
Learning the Avela product inside and out
Mastering pricing and packaging
Build target lists matching ICP using tools like LinkedIn, RocketReach, Clay, and district websites
Send outbound emails
cold calls

What we offer

Premium medical, dental, and vision plans
401k
paid family and medical leave
One Medical and TeleDoc membership
Peloton and Kindbody discounts
Equity: ~5,000 Shares

Fulltime

New

Account Executive, Uber Direct - France

This role will be a part of the Uber Direct team in France, and will be working ...

Location

France , Paris

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

3+ years in a Sales, Business Development, Account Management, preferably with exposure to e-commerce, delivery or logistics topics and/or in a start-up / scale-up / fast-growing environment
Experience in the full B2B sales cycle: prospecting, pitching, negotiating & closing
demonstrated resilience and grit when working with enterprise merchants on long sales cycle
Proven ability to prioritize across selling activities and follow through in a timely fashion
Empathetic when dealing with different people
able to quickly build relationships with external and internal partners
Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
Great commercial intuition, business acumen and judgment. Comfortable dealing with financial information and thoughtful about overall strategic choices. Ability to negotiate pricing with a focus on retaining value
Proactive mindset, proven ability to take initiatives and highly autonomous - able to work with minimal supervision
Entrepreneurial mindset and pro-activity. Comfortable navigating ambiguity and building in "start-up within a scale-up" environments. High adaptability to change and ability to execute quickly

Job Responsibility

Develop the go-to-market strategy to grow our business within your vertical
Develop account plans to grow pipeline and break into whitespace accounts for Uber Direct
Lead and coordinate end-to-end sales motion for mid-market and enterprise Direct prospects including qualification, education, pricing/quoting, contract negotiation to close deals
Build strategic and long-term relationships to gain positioning with decision-makers while driving growth of Direct business within key mid-market and enterprise prospects
Advise merchants on their customer delivery journey and guide them to customize the delivery experience for their customers
Communicate the value of Uber Direct to prospect accounts. Seek and achieve logistics, same-day delivery, delivery-as-a-service industry knowledge to have enriching conversations with them
Collaborate with operations and tech teams to build a compelling offering for each merchant, incl. new delivery capabilities and custom integrations features
Leverage channel partners to accelerate Direct penetration within their merchants portfolio
Contribute to Uber Direct offering improvement. Identify ways to develop further Uber Direct offering to answer merchants’ needs and build business case to unlock ops & product development

New

Internal Auditor I Senior

Under direction of Audit Services Leadership, oversees the timely execution of r...

Location

United States , Charlotte

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree in accounting, finance, auditing, information systems or related field required
3-5 years of related work experience in provider healthcare, internal auditing or a related field such as accounting
Must possess moderate knowledge and understanding of internal auditing, accounting, technology, data analytics, healthcare compliance, and business principles

Job Responsibility

Understands business processes and activities in order to appropriately determine risks
develops audit budgets, objectives and procedures
identifies findings and root causes
concludes as to the adequacy of internal controls
recommends opportunities for improvement
and evaluates leadership action plans
Conducts approved audit testing (interviews, document review, flowcharting, data analysis) to identify reportable issues for an audit project
Proficient in effective oral and written communications that require moderate correction, rework or rewrite by supervisors
Prepares audit work papers in accordance with departmental standards including timeliness, use of templates, and documentation location and which result in moderate review notes
Completes assigned projects on time (meets both budget hours & milestone dates)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Operations and Strategy Manager, Driver Growth LatAm

The Driver Growth team's mission is to build the engine that powers it: the supp...

Location

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

3+ years of professional and demonstrated experience
Data-driven mentality
Proficiency in data analysis, generating data insights
Portuguese or Spanish and English proficiency
Demonstrated experience interpreting and presenting data to various audiences

Job Responsibility

Lead regional efforts to scale Uber Moto supply across LatAm
Plan and organize complex, multi-faceted projects with cross-functional teams
Identify and activate key levers to drive Uber Moto adoption
Perform deep-dive in Moto growth metrics, interpret trends and generate solutions
Maintain a pulse on Moto supply performance
Act as the voice of the LatAm market to Global Product teams
Implement, optimize, and scale core analyses and earner-facing processes across LatAm

New

Assistant director of development - philanthropy, comprehensive cancer center

The Assistant Director of Development - Philanthropy, Comprehensive Cancer Cente...

Location

United States , Winston Salem

Salary:

47.50 - 71.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor’s degree
five years of fundraising experience, including major gifts
experience leading volunteer fundraising boards
ability to work in a complex environment with the personal and technical skills necessary to establish priorities, set objectives, and achieve goals
adeptness in working with high net worth individuals and faculty/physicians
excellent written and oral communication skills
strong leadership and interpersonal skills
ability to relate research and program goals to external audience
capacity to build and maintain long-term relationships
proven presentation abilities

Job Responsibility

Serves as the philanthropic leader for Atrium Health Wake Forest Baptist’s Comprehensive Cancer Center
reports to the Director of Major Gifts
maintains a close working relationship with the Director of the Comprehensive Cancer Center, Director of the Cancer Clinical Service Line and section heads for Hematology/Oncology, Radiation Oncology and Surgical Oncology
supervises at least one Major Gift Officer
leads the cancer fundraising effort on behalf of the Medical Center including raising funds that support education, research, patient aid, and clinical care
develops a philanthropic plan for the Comprehensive Cancer Center and provides strategic oversight of the plan
identify, cultivate, and solicit individuals for major gifts ($50K+) and leadership gifts ($1M+) to the Center
build and maintain a portfolio high-profile prospects
develop strategies for solicitations
work with research, annual funds, events, and special gifts teams to establish and implement strategies for identifying and qualifying major gifts prospects

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

Outbound Enrollment Specialist

Pomelo Care

Location:
United States

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 11, 2025

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