Outbound Customer Service Advisor Job at ant marketing (Sheffield)

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

Customer Service Advisor

We are looking for a high volume of full-time Inbound Call Centre Agents to work...

Location

United Kingdom , Sheffield

Salary:

12.21 GBP / Hour

ant marketing

Expiration Date

Until further notice

Requirements

Comfortable in speaking on the phone
Able to use a computer/laptop
Previous call centre experience is an advantage, but not essential as full training will be given
Previous Customer Service experience is advantageous

Job Responsibility

Taking Inbound & making Outbound calls
Providing excellent customer service
Updating records
Escalating calls where necessary

Fulltime

Customer Service Advisor

The Customer Service Advisor is responsible for ensuring repair instructions are...

Location

United Kingdom , Huddersfield

Salary:

26208.00 GBP / Year

Activate Group Limited

Expiration Date

Until further notice

Requirements

Have a resilient and positive attitude
Excellent customer service skills
Excellent problem solving skills
Ability to handle a high volume of calls daily
Excellent written and verbal communication skills
Able to manage own time and workload
Experience of working in a fast paced/contact centre environment (desirable)
Experience within the insurance and claims industry (desirable)

Job Responsibility

Manage vehicle claims end-to-end from repair instruction to completion and escalating where necessary
Making outbound and receiving inbound calls to and from customers, clients, 3rd parties and repairers
Using Avant Groups bespoke software and databases to record, update and maintain information relating to each claim
Manage own workload, ensuring all claims assigned are progressing in line with set KPI’s and business targets
Provide accurate updates to all key stakeholders, ensuring all updates are sufficiently detailed to give a full disclosure of the present claim position
Ensure that all SLA's are met and exceeded

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...

Location

United Kingdom , Bournemouth

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and problem solving skills
Previous customer service or sales experience
Previous experience within a fast paced role
Positive attitude with a passion for helping others

Job Responsibility

Outbound calls to clients to advise of new legislation changes
Providing an excellent service to clients and being their main point of contact
Assisting with general client queries and problem solving any issues
Responding to client emails
Building an excellent relationship with clients
Working to weekly KPI's

What we offer

Free gym on site
Free PT sessions
Fresh fruit every day
£75 voucher for your birthday
Commission

Fulltime

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...

Location

United Kingdom , Bournemouth

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and problem solving skills
Previous customer service or sales experience
Previous experience within a fast paced role
Positive attitude with a passion for helping others

Job Responsibility

Outbound calls to clients to advise of new legislation changes
Providing an excellent service to clients and being their main point of contact
Assisting with general client queries and problem solving any issues
Responding to client emails
Building an excellent relationship with clients
Working to weekly KPI's

What we offer

Free gym on site
Free PT sessions
Fresh fruit every day
£75 voucher for your birthday
Excellent support and opportunities for progression

Fulltime

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...

Location

United Kingdom , Bournemouth

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and problem solving skills
Previous customer service or sales experience
Previous experience within a fast paced role
Positive attitude with a passion for helping others

Job Responsibility

Outbound calls to clients to advise of new legislation changes
Providing an excellent service to clients and being their main point of contact
Assisting with general client queries and problem solving any issues
Responding to client emails
Building an excellent relationship with clients
Working to weekly KPI's

What we offer

Free gym on site
Free PT sessions
Fresh fruit every day
£75 voucher for your birthday
Commission

Fulltime

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...

Location

United Kingdom , Bournemouth

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and problem solving skills
Previous customer service or sales experience
Previous experience within a fast paced role
Positive attitude with a passion for helping others

Job Responsibility

Outbound calls to clients to advise of new legislation changes
Providing an excellent service to clients and being their main point of contact
Assisting with general client queries and problem solving any issues
Responding to client emails
Building an excellent relationship with clients
Working to weekly KPIs

What we offer

Free gym on site
Free PT sessions
Fresh fruit every day
£75 voucher for your birthday
Thriving and friendly team
Excellent support and opportunities for progression

Fulltime

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...

Location

United Kingdom , Bournemouth

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and problem solving skills
Previous customer service or sales experience
Previous experience within a fast paced role
Positive attitude with a passion for helping others

Job Responsibility

Outbound calls to clients to advise of new legislation changes
Providing an excellent service to clients and being their main point of contact
Assisting with general client queries and problem solving any issues
Responding to client emails
Building an excellent relationship with clients
Working to weekly KPI's

What we offer

Free gym on site
Free PT sessions
Fresh fruit every day
£75 voucher for your birthday
Excellent support and opportunities for progression

Fulltime

Outbound Customer Service Advisor

ant marketing

Location:
United Kingdom , Sheffield

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 06, 2025

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