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Robert Half Logo Robert Half · Call Center

Outbound Call Representative

United States, Norcross Employment contract · Job Posted June 04, 2026
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Job Description

We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone.

Job Responsibility

  • Make 200+ outbound calls daily to provided leads (no cold sourcing required)
  • Work through daily lead lists of ~1,000 contacts
  • Engage prospects, qualify interest, and schedule meetings for the sales team
  • Consistently generate 1–3 appointments per day
  • Accurately track call activity and results in CRM systems
  • Maintain a positive, detail oriented tone while handling high call volume
  • Meet or exceed daily and weekly performance metrics

Requirements

  • 6+ months of experience in outbound calling, call center, sales support, or customer service
  • Comfortable making a high volume of calls daily - 150+ per day
  • Strong communication and persuasion skills
  • Goal-oriented mindset with the ability to hit daily targets
  • Resilient and motivated—able to handle rejection and stay consistent
  • Basic computer skills (CRM experience a plus)

Nice to have

CRM experience

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • defined career progression
  • increasing schedule flexibility
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