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The Outbound Transport Assistant Manager is responsible for the Total Last mile delivery of MT/DT Accounts. He/ She will drive operational efficiencies, develop improvement to meet the business ambitions and support increasing customer service levels.
Job Responsibility:
In charge of day-to-day operations of the MT or DT Accounts Dispatch to Last mile delivery
Collaborate with Warehouse Operations and Customer Experience to understand the END to END process and align the service requirements per account
Build and develop partnerships with key logistics partners and internal stakeholders to support operational excellence and drive improvement of cost to serve
Responsible and Monitor 3rd Party Haulers and Cross Dock Facility Providers. Conduct performance review through KPIs and ensuring adherence to contractual obligations and service level agreements
Analyze and conduct capacity review such as Load fill, CPT, Truck Supportability, Dispatch Process and Trends to identify opportunities for cost savings, efficiency improvements, and Risk mitigation
Ensure all activities comply with company policies, procedures, and applicable regulatory requirements
Requirements:
Required of at least 2 years Transportation Experience or Supply Chain (Planning, Customer Service, and/or Logistics) Related Functions
Excellent analytical and problem-solving abilities
Digital & Technology Savvy
Strong communication and interpersonal skills
Ability to work independently and as part of a team