Out of Hours Contact Centre Supervisor Job at 360 Resourcing Solutions (Macclesfield)

Dispatch Supervisor

Location

United Kingdom , Uxbridge

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma / GCSE’s or equivalent
2+ years supervisory experience
3 years of transportation or logistics experience (fleet management preferred)
Basic Audio Visual Experience
Basic Computer Skills
Exceptional customer service skills
Ability to lead the organisation in a safe, efficient and caring manner
General knowledge of vehicle inspection and maintenance
Ability to give, receive and follow written and/or oral instructions
High level of composure and good stress management skills

Job Responsibility

Deliver World Class Service by providing superior customer service and strive to exceed the needs and expectations of internal and external customers
Maintain a positive relationship with all drivers and customers through effective communication and interaction
Value People by ensuring drivers have the necessary equipment to complete all scheduled deliveries and pick-ups daily
To liaise with departments to ensure equipment is booked in and collected from the GI area
Communicate with customers on deliveries due to delays, weather, and equipment issues
Coordinate dispatch and delivery activities between drivers and customers
See the Bigger Picture and as needed, assist warehouse team with pulling, receiving, and transportation of equipment
Liaising with project managers and support about trucks/vans
Talking to trucking companies
To supervise the team and coordinate the loading and unloading of all vehicles

What we offer

Private Healthcare after 12 months of continuous service
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path (and all the important support along the way)
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Client Consultant

To take part in the success of the boutique and to be accountable for providing ...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum of 3 - 5 years working experience in retail / hospitality
Excellent in customer service skill
Self-motivated with positive attitude and professional selling techniques
Outgoing team player with strong interpersonal and communication skills
Good command of Cantonese, English and Mandarin

Job Responsibility

Ensure the best customer experience in the boutique for new sales, Customer service (repairs), and all visitors through efficient customer service assistance
Provide reliable, accurate, and first class customer service during pre and post sales, pre a, during and post repair
Have friendly and generous interaction with customers to understand their needs and make them feel wanted and appreciated
Be an AP Ambassador professionally welcoming customers
Welcome and successfully build the appropriate rapport with prospects and clients in contact with the boutique
Develop and maintain customer acumen (lifestyle, situation, culture etc.)
Be able to recognize a client
Install a seamless communication with customers and maintain it through regular correspondence
Demonstrate personal involvement in recruiting new clients and identifying prospects
Provide information to customers by phone or electronic mails in agreement with the Boutique Manager’s /Supervisor’s guidance and follow public relations policy recommended by Marketing and CRM team

Fulltime

Dispatch Supervisor

The Dispatcher Supervisor is responsible for ensuring the smooth running of the ...

Location

United Kingdom , Uxbridge

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma / GCSE’s or equivalent
2+ years supervisory experience
3 years of transportation or logistics experience (fleet management preferred)
Basic Audio Visual Experience
Basic Computer Skills
Exceptional customer service skills
Ability to lead the organisation in a safe, efficient and caring manner
General knowledge of vehicle inspection and maintenance
Ability to give, receive and follow written and/or oral instructions
High level of composure and good stress management skills

Job Responsibility

Deliver World Class Service by providing superior customer service and strive to exceed the needs and expectations of internal and external customers
Maintain a positive relationship with all drivers and customers through effective communication and interaction
Value People by ensuring drivers have the necessary equipment to complete all scheduled deliveries and pick-ups daily
To liaise with departments to ensure equipment is booked in and collected from the GI area
Communicate with customers on deliveries due to delays, weather, and equipment issues
Coordinate dispatch and delivery activities between drivers and customers
See the Bigger Picture and as needed, assist warehouse team with pulling, receiving, and transportation of equipment
Liaising with project managers and support about trucks/vans
Talking to trucking companies
To supervise the team and coordinate the loading and unloading of all vehicles

What we offer

Private Healthcare after 12 months of continuous service
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path (and all the important support along the way)
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Network Control Centre Operator

The Network Control Centre operator will be responsible for Motorway incident ma...

Location

United Kingdom , Handy Cross

Salary:

Not provided

Egis in the UK

Expiration Date

Until further notice

Requirements

Previous experience of roadspace booking & the National Highways Network Event Management system (NEMS)
Strong attention to detail and accuracy
Ability to remain calm under pressure
Proven experience in a fast-paced operational environment
Proficient in MS Office Suite, including Excel, Word, and SharePoint
Excellent verbal and written communication skills
Self-motivated with a proactive approach to problem-solving
Capable of working independently and collaboratively
Strong organisational skills and ability to manage time effectively
Skilled in prioritising tasks effectively, ensuring urgent and high-impact work is addressed promptly

Job Responsibility

Accurately log jobs for motorway incident management such as, but not limited to: collisions, debris, defects and vandalism
Collect and record data to support Red and Green claims
Book relevant road space for all parties as requested onto the National Highways booking system (NEMS)
Assist the NCC Lead and planning department on compliance to National Highways 7-day closure notification
Compile and submit daily, weekly, and monthly reports and KPIs
Record data on various databases and spreadsheets to meet the National Highways Audit requirements
Liaise with ISU Operatives, Supervisors, Managers, Senior Management and escalate issues where necessary
Assist with logging, closing and compiling information & data for Customer Contact Centre enquiries and claims
Respond to CCC logs, distribute to UKH or redirect to National Highways DBFO representatives if requested by NCC Lead
Assist with the reporting of near misses, undesired circumstances and injuries in line with Health and Safety regulations and processes

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

Select Country

Out of Hours Contact Centre Supervisor

Job Responsibility

Requirements

What we offer

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