Out of Hours Concierge Assistant Job at University of the Arts London (London)

Concierge Assistant

Greet and escort guests to rooms, assist with luggage, provide information about...

Location

Hong Kong , Sha Tin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information in various formats
Physical ability to move at required speed, stand/sit/walk for extended periods, lift/carry objects up to 50 pounds without assistance and over 75 pounds with assistance
Ability to move over sloping, uneven, or slippery surfaces and stairs
Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping

Job Responsibility

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage to and from guest rooms
Assist with luggage storage and retrieval
Assist guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests
Communicate parking procedures

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Professional development opportunities

Fulltime

Butler Intern

Butler intern is the main assistant to Suite guests before and through the stay....

Location

Italy , Milano

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must have a professional image and personality exuding confidence and leadership skills
Be an ambassador of The Bulgari Hotels & Resorts Company at all times
Ability to smile at all times
Ability to focus attention on details
Ability to organize work, prioritize tasks, and follow up
Ability to work well under pressure
Must be able to take initiative and work productively unsupervised
Ability to maintain confidentiality and security of all guest and general hotel information
Must be a team player
Ability to work flexible hours, including weekends, evenings, Holidays and overnight

Job Responsibility

Immediate assistance to all Suite guests, being the sole interlocutor of the guest
Contacting guests before arrival
Communicate with other departments to prepare arrivals
Check room status and amenities before arrival
Detect possible maintenance problems
Greet guests, perform check in, assist guests with settling in
Assist guests during the entire stay
Assist guests with unpacking and packing service
In room dining order taking and delivery of the meals
Daily check and refresh of amenities

Fulltime

Concierge Coordinator

We have streamlined the most consistent + tech-driven experience in the short-te...

Location

Multiple , Remote

Salary:

16.00 - 19.00 USD / Hour

AvantStay

Expiration Date

Until further notice

Requirements

Fluent English speaker
2-3+ years VIP Customer Service and/or Concierge experience required
Background in the Luxury Travel industry strongly preferred
Background in Sales and/or a Call Center environment preferred
Positive, enthusiastic, and passionate about the travel & hospitality industry
Ability to understand and convey issues and technical concepts
Strong sense of team mentality and reliability, a self-starter
Capable of quickly learning new software systems & keeping up with changing updates to our technology and processes
Strong written and verbal communication skills and excellent attention to detail
Ability to handle + manage your own workload, stay on top of sales leads, follow up with potential sales, and keep track of your ongoing clients needs

Job Responsibility

Sell Concierge services to guests with a focus on quarterly team revenue goals
Create itineraries and experiences that enhance the guest's stay
Create proposals & itineraries to bring our offer to life for guests
Interact with guests via phone, SMS, and email to ensure customer satisfaction
Respond promptly, personally, and professionally to guest inquiries to open the conversation and ensure they feel welcome
Convert new requests into confirmed services and effectively manage lead opportunities and outreach efforts
Support field operation teams and guest experience coordinators in maintaining a consistent guest experience with high-level service and consistency
Assist and develop programming with Concierge Manager & Concierge Supervisors, as needed
Keep relevant systems updated with customer information and confirmation details
Provide knowledgeable and correct information on AvantStay properties and policies

Fulltime

Overnight Bell Attendant

The Bell Attendant assists guests with luggage during arrival and departure, mak...

Location

United States of America , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Average reading, writing, and oral proficiency in the English language
Experience in Guest Services preferred

Job Responsibility

Delivers luggage to room upon check-in, and offers in-room orientation when Guest Relations team is unable to
Picks up luggage from room upon departure and moves luggage to storage or the Front Drive
Maintains proper records of deliveries and pick-ups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Greets all guests passing through lobby and offers them assistance
Handles all guest request during the overnight shift with shoe polishing, delivering newspaper, polish bell carts, delivering items that guest needs and etc.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Works harmoniously and professionally with co-workers and supervisors
Restock the RA closet during the overnight shift

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Parttime

Valet Attendant

The Valet Attendant provides exceptional hospitality services to guests in an at...

Location

United States , Cincinnati

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

Standing at least 8 hours a day
Running up to 200 yards, 50 times a day or more
Entering and exiting customers vehicles 75 or more times daily
Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
A valid driver's license to operate a motor vehicle. This license must have been held for at least one year prior to applying
A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position
Driver's license must be kept in good standing for the duration of employment

Job Responsibility

Open doors and assist guests/visitors entering and leaving property
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager
Maintain security of vehicles and vehicle keys
Communicate parking procedures to guests/visitors
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests in/out of vehicles, including assisting with loading/unloading luggage

Fulltime

Valet

The Valet Attendant provides exceptional hospitality services to guests in an at...

Location

United States , Cincinnati

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

Standing at least 8 hours a day
Running up to 200 yards, 50 times a day or more
Entering and exiting customers vehicles 75 or more times daily
Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
A valid driver's license to operate a motor vehicle. This license must have been held for at least one year prior to applying
A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position
Driver's license must be kept in good standing for the duration of employment

Job Responsibility

Open doors and assist guests/visitors entering and leaving property
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager
Maintain security of vehicles and vehicle keys
Communicate parking procedures to guests/visitors
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests in/out of vehicles, including assisting with loading/unloading luggage

Parttime

Resort Assistant Manager

The Resort Assistant Manager oversees the Front Desk operations and acts as the ...

Location

Thailand , Surat Thani

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must have existing work authorization to work in the country of Thailand
Proven experience in a similar role within a luxury hotel or resort
Excellent communication, problem-solving, and guest service skills and a strong team player
Excellent personal presentation and interpersonal skills
Proficiency in hotel management software and systems
Warmth, care and genuine enthusiasm when dealing with guests and internal customers
Commitment to upholding Four Seasons Service and Culture standards
Ability to handle multiple tasks and remain calm under pressure
Ability to function effectively in an unsupervised environment

Job Responsibility

Effectively communicates all details to relevant department of seamless execution. Prepare the welcome card and personalized amenities
Deliver a personalized, memorable and unique experience to the designated guests. Welcome and meet guests upon arrival and escort them to the villa as well as connect with guest during stay and upon departure
Assist guest in all inquiries in connection with resort services. Is fully knowledgeable of all resort facilities, operations hours, key contact personnel, in-house events, directions as well as fire, safety and emergency procedure
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Actively offer service beyond guest’s expectation and ensure a memorable and personalized stay
Resolve guest complaints and find opportunities to recognize and personalize the service experience for all guests
Handle multiple tasks (Reception, Cashier, Concierge and Operator). Assist the team and buggy driver during crunch time
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Guest Services Attendant/Bell Attendant

The Bell Attendant/Guest Services Attendant is a combination role of Bell, Door ...

Location

United States of America , Calistoga

Salary:

23.77 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in a luxury resort/restaurant preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Reading, writing and oral proficiency in the English language
Clean driving record and Valid Driver’s License required
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Ability to remain calm during challenging situations
Strong communication and interpersonal skills
This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization

Job Responsibility

Greets all guests and delivers luggage to room upon check-in, provides overview of resort, room orientation based off first time or return guest, picks up luggage from room upon departure, moving the luggage to storage of the front drive. Maintains proper records of all actions
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc
Assist the Concierge and Front Desk with deliveries, tasks and special requests
Receives vehicles from guests and drives to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Picks up vehicles when requested in a timely manner
Drives golf cart to both pickup and drop off guests throughout the resort. Following speed limits and using caution to yield to pedestrians
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with locations of vehicle when parked. Deposits key and ticket in bell closet
Performs errands for guests and the hotel that may require local travel off of the property
Performs shoeshine service
picking up shoes from guest villas, cleaning and polishing them and returning them to the guest

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Out of Hours Concierge Assistant

University of the Arts London

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 09, 2026

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Out of Hours Concierge Assistant

University of the Arts London

Location:United Kingdom , London

Category:Hospitality and Tourism

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 04, 2026

Expiration:March 09, 2026

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