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OtC Specialist

Malaysia, Shah Alam · Job Posted July 03, 2026
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Job Responsibility

  • Manage the day-to-day accounting operations within area of responsibility
  • Ensure accurate and timely cash application and booking of inter-company wire transfers
  • Collaborate with the local team to effectively resolve payment discrepancies
  • Prepare and distribute account statements and collection letters to customers
  • Process customer write-offs and refunds with precision
  • Entering complaints into the system
  • supervising their timely resolution
  • Monitor overdue invoices and escalate unresolved accounts to relevant teams as needed
  • Generate detailed analytical reports and perform monthly financial reconciliations
  • Execute end to end supplier and customer master data including creation, changes, extension and activation in multiple ERP system
  • Conducting data cleansing to identify inactive supplier and duplicate data to ensure data accuracy
  • Updating FX rates, netting rates and closing rates
  • Providing data consulting in support of business and IT to improve internal database systems
  • Attending to any queries from external and internal stakeholders
  • Identify and implement opportunities for process improvement to enhance operational efficiency and resolve any data inconsistency
  • Organizing supporting documents in sharepoint for audit purposes
  • Keep comprehensive and up-to-date documentation of processes to simplify onboarding process and for backup personnel use
  • Perform additional tasks or responsibilities as assigned

Requirements

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
  • Minimum 2 - 3 years of experience in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO
  • Practical knowledge of MS Office tools (Excel) and ticketing tools (ServiceNow-SNOW)
  • Strong understanding of the order-to-cash cycle, master data management and related financial processes
  • Excellent communication and interpersonal skills, with the ability to liaise with both internal and external
  • High attention to detail and accuracy in processing orders, invoices and master data maintenance
  • Proficient in English communication (both verbally and in writing)
  • Motivation with a willingness to learn and a can-do attitude

Nice to have

Experience in working with iScala and power BI will be a plus

What we offer

  • We offer a challenging position in an open and friendly environment where we help each other to develop and create value
  • Your work will have a true impact on Alfa Laval’s future success
  • We care about diversity, inclusion and equity in our recruitment processes
  • We also believe behavioral traits can provide important insights into a candidate's fit to a role
  • Upon application you will be invited to play the assessment games (Pymetrics assessments)

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