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OTC IT Technical Specialist

United States, Carmel 101400.00 - 152100.00 USD / Year · Job Posted April 06, 2026
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Job Description

We are seeking a highly experienced senior analyst with expertise in Order Management, specifically SAP Order-to-Cash (O2C) processes, and a proven track record of working with SAP S/4, including the implementation of S/4 from legacy ERP systems. As a senior analyst of Order Management, you will be responsible for optimizing technology solutions related to the end-to-end Order-to-Cash process within SAP S/4. You will collaborate with cross-functional teams, including sales, customer service, logistics, finance, and other IT units, to align technology strategies with overall business objectives and drive successful S/4 implementation projects.

Job Responsibility

  • Drive the implementation of SAP S/4 for Order Management, specifically focusing on the Order-to-Cash process, including project planning, implementation, system configuration, testing, and user training
  • Collaborate with finance executives, sales leaders, and IT teams to help define a comprehensive roadmap and strategy for migrating from legacy ERP systems to SAP S/4Hanna, with a specific emphasis on Order-to-Cash processes and data
  • Work closely with key stakeholders to gather and document business requirements for SAP Order-to-Cash, ensuring the successful translation of business needs into technical specifications for the SAP S/4 implementation project
  • Participate in the analysis of legacy ERP data to identify data quality issues, data mapping requirements, and data migration strategies for the Order-to-Cash process, ensuring accurate and seamless data transition to SAPS/4
  • Define and implement integration solutions between SAP S/4 and other systems, ensuring data consistency and process efficiency
  • Help drive the optimization of sales order management workflows within SAP S/4, including quoting, order creation, pricing, availability checks, credit management, invoicing and delivery processing
  • Develop and execute comprehensive testing and quality assurance plans to ensure the reliability and accuracy of SAP S/4 implementation for Order-to-Cash, including system performance, data integrity, and end-to-end process testing
  • Execute change management strategies to facilitate the smooth transition from legacy ERP systems to SAPS/4, including training programs, communication plans, and user adoption initiatives

Requirements

  • Bachelor's degree in computer science, Information Technology, Business Administration, or a related field
  • Extensive experience (5+ years) in IT, with a strong focus on technology solutions for Order Management and hands-on experience with SAP S/4, specifically in the area of Order-to-Cash (O2C) processes
  • In-depth knowledge of Order-to-Cash processes within SAP, including sales order management, pricing, availability checks, credit management, delivery processing, billing, and invoicing
  • Proven track record of experience in SAP S/4 implementations, specifically in the Order-to-Cash domain, including project planning, data migration, system configuration, and user training
  • Familiarity with legacy ERP systems and experience in migrating to SAP S/4, with a specific emphasis on Order-to-Cash processes and data migration
  • Strong understanding of emerging technologies relevant to Order Management and SAP S/4 Hanna
  • Strong communication and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels of the organization, including sales, customer service, logistics, and finance teams
  • Proficiency in SAP S/4 modules relevant to Order-to-Cash, such as Sales and Distribution (SD), Materials Management (MM) and integration with other modules
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex Order-to-Cash issues and drive process improvements
  • Demonstrated ability to work in a fast-paced, dynamic environment, managing multiple priorities and delivering results within deadlines

Nice to have

  • A master's degree or MBA is highly preferred
  • Professional certifications such as SAP certifications, specifically in SAP SD and FI/CO, and relevant IT certifications (e.g., ITIL, PMP) are a plus
  • Knowledge of SAP S/4 Logistics and MM are a plus

What we offer

  • health/dental/vision
  • long term/short term disability
  • life insurance
  • HSA/FSA
  • matching retirement plans
  • paid vacation
  • parental leave
  • employee stock purchase plan
  • paid leave for volunteer work in your community
  • training opportunities
  • professional talent management and succession planning
  • corporate health well-being initiatives
  • a work culture which includes commitment to diversity, equity, inclusion and sustainability
  • additional incentives based on the level of the role

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