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Otc Functional Consultant

Mexico, Mexican Republic · Job Posted June 03, 2026
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Job Description

Job Description - SAP OTC Consultant with Retail Experience We are looking for an SAP OTC Consultant with Retail experience to support and enhance Order-to-Cash processes in SAP environments. The ideal candidate should have strong expertise in SAP SD/OTC processes along with domain experience in retail business scenarios such as pricing, promotions, store sales, customer hierarchy, returns, billing, and supply chain integration. Day to Day job Duties: (what this person will do on a daily/weekly basis) Key Responsibilities Analyze business requirements and design SAP OTC solutions with a focus on retail industry processes. - Configure and support SAP SD modules for end-to-end Order-to-Cash processes. - Manage sales order processing, pricing, billing, delivery, shipping, returns, credit management, and customer master data. - Work on retail-specific scenarios including promotions, discounts, assortment management impacts, store order processing, retail pricing, and customer-specific sales processes. - Support integration with SAP MM, FI, WM/EWM, and SAP Retail processes. - Collaborate with business stakeholders to gather requirements and translate them into functional specifications. - Support testing activities including SIT, UAT, regression testing, and issue resolution. - Prepare functional specifications for custom developments, reports, interfaces, forms, and enhancements. - Provide user training, process documentation, cutover support, and post-go-live support. - Work on master data and transactional data related to sales, customers, materials, and retail distribution processes. - Participate in implementation, rollout, enhancement, and support projects.

Job Responsibility

  • Analyze business requirements and design SAP OTC solutions with a focus on retail industry processes
  • Configure and support SAP SD modules for end-to-end Order-to-Cash processes
  • Manage sales order processing, pricing, billing, delivery, shipping, returns, credit management, and customer master data
  • Work on retail-specific scenarios including promotions, discounts, assortment management impacts, store order processing, retail pricing, and customer-specific sales processes
  • Support integration with SAP MM, FI, WM/EWM, and SAP Retail processes
  • Collaborate with business stakeholders to gather requirements and translate them into functional specifications
  • Support testing activities including SIT, UAT, regression testing, and issue resolution
  • Prepare functional specifications for custom developments, reports, interfaces, forms, and enhancements
  • Provide user training, process documentation, cutover support, and post-go-live support
  • Work on master data and transactional data related to sales, customers, materials, and retail distribution processes
  • Participate in implementation, rollout, enhancement, and support projects

Requirements

  • Bilingual English/Spanish
  • Bachelor's degree in Business, Information Technology, Engineering, or related field
  • 8+ years of SAP SD/OTC consulting experience, depending on role level
  • Experience in at least one end-to-end implementation or support project in retail domain
  • SAP SD or S/4HANA Sales certification is a plus
  • Experience with SAP CAR, SAP IS-Retail, or omnichannel retail processes is an added advantage
  • Strong experience in SAP SD / OTC processes
  • Hands-on experience in retail industry business processes
  • Knowledge of sales order management, pricing, billing, shipping, returns, and credit management
  • Experience in SAP Retail integration with OTC processes
  • Understanding of customer master, article/material master, listing, pricing, and promotion-related processes
  • Knowledge of integration points with MM, FI, WM/EWM, and supply chain functions
  • Strong analytical, problem-solving, and communication skills

Nice to have

SAP Activate knowledge, training and/or SAP certification

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