OTC Collections Analyst Jobs

New

OTC Collections Analyst

Job Description:- OTC - Collections Overall knowledge of the complete O2C proce...

Location

India , Pune

Salary:

Not provided

Randstad

Expiration Date

January 01, 2026

Requirements

Overall knowledge of the complete O2C process
Thorough knowledge and experience of AR - Collections process
Experience in AR query handling Basic level
Query resolution through e-mails
Extraction of reports/Bank statements from portals
Knowledge of Bank Reconciliation
Oracle /SAP experience would be preferred
Open to working in shifts
Immediate joiners would be preferred

New

OTC Analyst

The OTC Analyst is responsible for managing and optimizing the end-to-end Order-...

Location

India , Bangalore

Salary:

Not provided

Randstad

Expiration Date

December 28, 2025

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or a related field
Minimum 3+ years of relevant experience in Accounts Receivable, Collections, or the complete Order-to-Cash cycle, preferably within a FMCG or CPG (Consumer Packaged Goods) company or a large Shared Service Center
Proven experience working with a major ERP system (e.g., SAP FICO – AR Module is highly preferred)

Job Responsibility

Manage the accounts receivable portfolio, monitoring aging reports, and ensuring timely collections from customers (distributors, modern trade, e-commerce partners)
Execute dunning and collections processes, including direct communication with customers via phone and email to resolve overdue balances and payment disputes
Analyze paying habits of customers and recommend actions to resolve credit and collection problems
Ensure the accuracy and completeness of all sales invoices, credit notes, and debit notes in compliance with company policy, tax regulations (e.g., GST), and customer requirements
Investigate and resolve discrepancies related to pricing, discounts, trade schemes, and quantity differences
Process and accurately post daily customer payments (checks, EFT/wire transfers) into the ERP system (e.g., SAP)
Perform daily/monthly reconciliation of Accounts Receivable balances, bank statements, and customer ledgers
Process adjustments, write-offs, and refunds as per approval matrix and company policy
Liaise with the Sales, Supply Chain, and Customer Service teams to ensure smooth and accurate order processing
Address and resolve post-shipment or order-related issues (e.g., delivery discrepancies, returns) that impact the billing and collection process

!

SAP Analyst

CNBS is searching for an SAP Functional Analyst-Level 2 to support the SAP OTC a...

Location

United States , Cincinnati

Salary:

Not provided

CNBS Software

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Bachelor’s Degree preferred
Minimum 3 years of experience in SAP OTC gathering
Minimum 3 years of SAP OTC experience in a Fortune 1000 or like enterprise
Minimum 1 year of experience communicating technical and business issues/solutions
Experience managing user requests, inquiries and troubleshooting problems in an Enterprise Systems landscape, and acting as 2nd level support users

Job Responsibility

Collaborating with business partners within one business function to align technology solutions with business strategies
Demonstrating an informed knowledge of the order to cash business area to resolve problems on an ongoing basis
Supporting several moderately complex business processes
The collection, analysis, and documentation of a client’s business requirements

What we offer

Health
Dental
Life
STD/LTD

New

Customer Experience Analyst

This role elevates customer satisfaction, strengthens loyalty, and improves over...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree
Bachelor’s degree and 6 months of experience
Associate’s degree and 2 years of experience
Proficiency English language
Customer Experience Management
Journey Mapping & Process Design
End-to-End OTC Process Knowledge
Customer-Centric Mindset & Service Orientation
Problem-Solving & Critical Thinking
Proactive Risk Identification & Mitigation

Job Responsibility

Build and maintain strong customer relationships to proactively understand evolving needs and expectations
Continuously supervise customer sentiment across channels to identify patterns, difficulties, and opportunities for service enhancement
Develop and manage feedback listening posts across the customer journey to gather actionable insights
Handle escalated inquiries through phone, email, and digital channels, ensuring timely, accurate, and customer-focused resolution
Document controlled operational procedures, SOPs, and customer interactions including compliments, complaints, and technical issues
Serve as a subject matter expert for OTC and service processes, ensuring operational documentation remains current, compliant, and reflective of standard processes
Support process improvement initiatives, including user acceptance testing (UAT) for system upgrades and new digital tools
Assist in troubleshooting operational challenges that impact customer experience or service reliability
Collect, track, and analyze customer feedback, performance metrics, and service data to generate insights and improvement recommendations
Prepare and support monthly and quarterly reporting on CX analytics, KPIs, and experience trends

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

OTC Derivatives Application L2 Support

The Apps Support Intmd Analyst is a developing professional role. Deals with mos...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-4 years experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Previous experience or interest in standardization of procedures and practices
Basic Business knowledge/ understanding of financial markets and products
Knowledge/ experience of problem Management Tools
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy

Job Responsibility

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues

Fulltime

New

Senior accounting manager

Senior Manager to oversee all accounting operations (closing, tax, treasury) at ...

Location

Japan , Tokyo

Salary:

8000000.00 - 10000000.00 JPY / Year

Randstad

Expiration Date

November 04, 2026

Requirements

University degrees in Accounting, Finance, Business, or Economics
Japan or US CPA
Minimum 10 years of progressive accounting with International Accounting Standard practices
Minimum 5 years of team management
Strong knowledge of accounting principles, financial reporting, and I/C.
Proficiency in finance software and ERP systems (e.g., SAP, Coupa)
Yearly closing, AP, AR, GL, fixed asset, treasury, tax
ERP: SAP
Statutory accounting, tax filling, team management
Japanese proficiency is must

Job Responsibility

Oversee daily accounting (GL, AP/AR, Fixed Assets, Treasury)
Ensure timely month-end/year-end closings & reporting
Manage tax compliance (corporate, consumption, etc.)
Manage daily cash operations and cash flow forecasting
Coordinate internal/external audits and liaise with auditors
Lead, manage, and develop the accounting team

Fulltime

New

Administrative Assistant

Are you a professional who wants to take on challenges while working as part of ...

Location

Canada , Pointe-Claire

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 02, 2026

Requirements

Experience in the financial services background an asset
Bilingual English and French (spoken and written) or English an advanced French
At least 2-3 years experience of administrative skills
Strong attention to detail
Good customer service skills
Knowledge of Microsoft Office (Word, Excel and Outlook)

Job Responsibility

Preparing transfer documentation and closely monitoring the progress of all transfers
Timely processing of transactions and conducting close follow-up using internal systems
Detailed entry of client discussions, client meetings and logging of all client communications
Preparing and editing correspondence, communications and other documents
Developing a keen knowledge and understanding of applicable Compliance regulations and addressing various Compliance reports
Managing executive’s schedule, appointments, and travel arrangements
Closely monitoring and managing executive’s emails
Replying professionally to client inquiries either electronically, in person or by telephone
Prepare materials required for client meetings
Communication with clients

What we offer

Monday-Friday 8:30AM-4:30PM or 9 AM-5PM
Hybrid model 3 days from office and 2 days from home
Bonus plans
Incentive plans
Value work-life balance and offer a casual and fun environment
Convenient location with access to free parking
Opportunity to work with a highly talented, winning team

Fulltime

New

Inventory coordinator

Our client location in Baie D'urfe is currently looking for an inventory coordin...

Location

Canada , Baie-d'Urfé

Salary:

48000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 02, 2026

Requirements

Experience in warehousing and inventory
Experience with Warehouse Management System (WMS)
Comfortable with computer systems
English or French spoken and written
Positive attitude
Self-starter
Trustworthy
Team player
Respectful

Job Responsibility

Perform warehouse duties using equipment (Forklift, Raymond Reach, Reverse)
Investigating and identifying the root cause of inventory variances
Managing physical inventory counts on short timelines
Perform physical inventory procedures and cycle counts
Maintain Over Short & Damage (OS&D) program
Processing claims and warehouse transfers
Inspecting and correcting Inventory Diagnostics
Client exit and deletion procedures
Handling client emails and interactions via phone and inputting the orders into the system
Entry and release of the count plans within the Warehouse Management System

What we offer

Monday to Friday work hours are between 7am to 3pm
40 hour work week
Full medical and dental benefits (Day 1)
Pension, RRSP Matching
3weeks vacation

Fulltime

OTC Collections Analyst

Randstad

Location:
India , Pune

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

Expiration:
January 01, 2026

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