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Oss Platform Operations Specialist

India, Pune Employment contract · Job Posted July 04, 2026
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Job Description

We are seeking a skilled professional to support and enhance OSS platform operations for UK network environments, ensuring high service availability, efficient performance, and continuous improvement. This role focuses on managing and optimising multi-domain OSS applications, driving automation, and enabling proactive monitoring to support reliable network operations. The individual will contribute to transforming traditional operations into streamlined, data-driven, and automated processes while collaborating across teams and vendors.

Job Responsibility

  • Ensure high availability and reliability of OSS applications within scope
  • Take end-to-end ownership of incident resolution, including fault identification, troubleshooting, and closure within agreed targets
  • Collaborate with vendors and internal teams for debugging, issue resolution, and performance improvements
  • Coordinate planned and unplanned changes, including system upgrades, deployments, and integrations
  • Support application lifecycle management, including upgrades, bug fixes, and capacity planning
  • Drive continuous improvement by identifying opportunities for automation and process optimisation
  • Manage user access, dashboards, KPIs, monitoring, and alerting systems across platforms
  • Work closely with network teams to improve integrations between systems and monitoring tools
  • Produce operational and value-based performance reports for stakeholders
  • Contribute to knowledge sharing and support capability building within the wider team

Requirements

  • Experience in telecom OSS environments with strong knowledge of NMS/EMS platforms
  • Familiarity with tools such as Huawei U2000, Nokia NetAct, Ericsson ENM, or similar systems
  • Proficiency in Unix/Linux environments and scripting/coding (e.g., Python, Shell, APIs)
  • Understanding of monitoring tools and OSS systems such as Nagios, SolarWinds, or similar
  • Basic knowledge of cloud platforms (e.g., Azure, AWS) and virtualisation technologies
  • Understanding of networking protocols and architectures (e.g., SNMP, ICMP, MPLS, SD-WAN)
  • Knowledge of ITIL practices and Agile methodologies
  • Strong communication skills with the ability to work collaboratively across teams
  • Willingness to work in a rotational shift environment and adapt to evolving priorities
  • A continuous learning mindset with the ability to guide and support colleagues

What we offer

  • Opportunity to work on advanced OSS technologies within a global telecom environment
  • Exposure to multi-vendor platforms and complex network ecosystems
  • Collaborative work culture focused on innovation and continuous improvement
  • Flexible working approach supporting work-life balance
  • Opportunities for professional development, learning, and career growth
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  • Ensure high availability and reliability of OSS applications within scope
  • Take end-to-end ownership of incident resolution, including fault identification, troubleshooting, and closure within agreed targets
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  • Coordinate planned and unplanned changes, including system upgrades, deployments, and integrations
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  • Manage user access, dashboards, KPIs, monitoring, and alerting systems across platforms
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  • Produce operational and value-based performance reports for stakeholders
  • Contribute to knowledge sharing and support capability building within the wider team
What we offer
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  • Opportunity to work on advanced OSS technologies within a global telecom environment
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Oss Platform Operations Specialist - Vois

We are seeking a skilled professional to support and enhance OSS platform operat...
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India , Pune
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Not provided
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Expiration Date
Until further notice
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  • Experience in telecom OSS environments with strong knowledge of NMS/EMS platforms
  • Familiarity with tools such as Huawei U2000, Nokia NetAct, Ericsson ENM, or similar systems
  • Proficiency in Unix/Linux environments and scripting/coding (e.g., Python, Shell, APIs)
  • Understanding of monitoring tools and OSS systems such as Nagios, SolarWinds, or similar
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  • Enable customers through automation and self-service capabilities
  • Take end-to-end accountability for incident resolution related to application faults and alerts
  • Manage vendor coordination and access to the production environment for troubleshooting, debugging, and incident resolution
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  • Work with network teams to improve APIs between OSS applications and their platforms
  • Perform device and network provisioning in respective tools
  • Coordinate UAT and production deployment for application and OS version upgrades
  • Provide initial user support and training on the use of in-scope applications
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  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
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Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
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Requirements
Requirements
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  • Experienced as an integration or configuration specialist within CRM, ERP, marketing, or e-commerce platforms
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  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
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  • Configure control parameters for BSS and OSS applications to support stable and reliable system operations
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Until further notice
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