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We are seeking a highly skilled Domain Architect to lead the technical evolution of key OSS/BSS platforms, with specialisation in either Siebel CRM or OSS technologies such as OSM, ASAP or UIM. The individual will be responsible for platform roadmaps, assurance of technical designs, cross-domain collaboration, and stakeholder management across architecture, delivery, and operations. The role demands a deep understanding of end‑to‑end telecom flows, strong architectural leadership, and hands-on capability in managing complex technical landscapes.
Job Responsibility:
Produce in‑year and long-term (2–5 year) system roadmaps guiding technical upgrades, capacity planning, decommissioning and platform evolution
Participate in design reviews to ensure alignment with domain capabilities, technical strategy, system roadmaps, and architecture principles across the development lifecycle
Evaluate and challenge upstream requirements to achieve a balanced approach to functional and non‑functional needs, ensuring simplicity, performance and cost-effectiveness
Lead and assure all Low-Level Designs (LLDs) and key technical artefacts including migration designs, implementation approaches, test frameworks and operational handover documents
Maintain and monitor platform performance and capacity measures to ensure compliance with business SLAs and long-term technical alignment
Act as Technical Single Point of Contact (SPOC) for the domain, providing expertise across applications and infrastructure landscapes
Support major incidents, planned releases, and urgent patching needs in partnership with operations and supplier teams
Support the Domain Lead in evaluating supplier estimates, validating technical scope and ensuring alignment with agreed estimation models
Collaborate closely with delivery partners, product vendors, internal teams, and senior stakeholders to align technical roadmaps and influence product evolution
Coordinate with Programme and Project teams, Architecture groups, Operations, Testing, Technology partners and Supply Chain to deliver high-quality technical outcomes
Requirements:
12–15 years of experience as a Siebel or OSM Technical Architect within telecom or related industries
Strong awareness of telecom architecture, telecom processes and end‑to‑end OSS/BSS flows
Understanding of TM Forum (TMF) frameworks
Excellent capability in MS Excel, Power BI, MS Teams and strong presentation skills
Strong communication, stakeholder engagement and problem‑solving abilities
Familiarity with the SAFe framework, Agile methodologies and broad ADM concepts
Proven experience in producing system roadmaps, governing technical designs, and leading architectural initiatives
Demonstrated ability to challenge constructively, think logically and deliver solutions collaboratively
What we offer:
Opportunity to lead architectural strategy for critical OSS/BSS platforms within a global organisation
Exposure to large‑scale digital transformation initiatives and cutting‑edge Telco technology stacks
Collaboration with senior leaders, global technology teams, and strategic partners such as Accenture
A workplace that embraces VOIS EVP pillars — making an impact, belonging, growth, and transforming the future
A culture that values innovation, continuous learning, and diverse perspectives