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Join our global TUI Musement Operations Support Team as an OSH Admin Executive in Punta Cana. As an Operations Support Hub (OSH) Admin Executive, you will provide administrative support and act as a key link between multiple business stakeholders within a virtual, global environment. You will ensure processes are aligned, consistent, and compliant, with the appropriate controls in place. You are accountable for processing transactions accurately and efficiently in line with established policies, ensuring error-free cash register and petty cash operations, and secure payment handling. Acting as a first line of defence against financial risks, you will maintain high attention to detail and strong control across all activities. You will work in a multicultural environment, demonstrating strong communication skills and the ability to remain calm and professional in challenging situations. A high level of flexibility and adaptability is essential to respond to changing business needs and priorities. With a proactive, service-oriented mindset, you will ensure all enquiries and issues are handled with care, efficiency, and a focus on delivering a positive experience.
Job Responsibility
Responsible for the processing of global remote liquidations, including controlling, reconciling, and recording data in the relevant systems
Responsible for the physical handling and control of petty cash, including counting funds, recording transactions in the system, and ensuring accurate reconciliation
Handling source market payments and collections, reconciling accounts, and meeting strict deadlines to provide the necessary data
Ensure that all employees follow the rules and procedures for the liquidation process
Responsible for maintaining the property management tool by uploading contracts, downloading reports, and supporting other essential tasks related to property management as needed
Responsible for calculating commissions for all sales representatives and ensuring adherence to deadlines to send final reports to HR departments for processing
Provide data analysis and ad hoc reporting on request, liaising with operational, finance and revenue departments
Handling JIRA tickets, including money wallet management
Assist with similar administrative tasks from other business units
Requirements
Outstanding skills in planning, administration, and management, along with experience or education in finance and accounting
Proficient with computers and technically skilled to operate in a new digital and global virtual service environment
Strong attention to detail with the capability to manage multiple tasks while maintaining focus on future planning
Excellent verbal and written communication skills in English, regional requirements for additional languages being advantageous for liaising with key stakeholders across multiple destinations
Travel industry knowledge is valuable as well as experience dealing with ambiguity within a global and multinational environment
A talented team player capable of working remotely and independently in a fast-paced virtual environment, eager to learn, grow, and advance their career while spreading smiles worldwide
Nice to have
Regional requirements for additional languages
Travel industry knowledge
Experience dealing with ambiguity within a global and multinational environment
What we offer
Free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise