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Orthodontics Specialist

United Kingdom, Witham Employment contract · Job Posted June 29, 2026
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Job Description

We are seeking a knowledgeable and customer-focused Orthodontic Specialist to join our team. In this role, you will be responsible for developing strong customer relationships, identifying growth opportunities, and providing expert support across our orthodontic product portfolio. Combining account management, business development, and specialist product knowledge, you will work collaboratively with customers and colleagues to drive sales performance, enhance customer satisfaction, and support the continued growth of our orthodontic division.

Job Responsibility

  • Develop and maintain strong relationships with orthodontic practices
  • provide tailored product recommendations and identify sales opportunities
  • manage a portfolio of orthodontic accounts
  • deliver excellent customer service while achieving sales targets
  • provide specialist product knowledge and support on orthodontic consumables, equipment, and digital solutions
  • coordinate quotations, process orders, and manage customer enquiries
  • support administration of key orthodontic accounts
  • work closely with Head of Ortho, Business Consultants, suppliers, and internal departments
  • assist with planning and organising customer events, product launches, training sessions, and marketing initiatives
  • monitor sales performance, produce reports, and identify opportunities to improve customer engagement, retention, and sales growth

Requirements

  • Knowledgeable and customer-focused
  • experience in orthodontic practices
  • account management
  • business development
  • specialist product knowledge
  • ability to manage customer relationships
  • skills in quotations, orders, and customer enquiries
  • administrative skills for account records
  • collaboration with internal teams
  • planning events and marketing initiatives
  • monitoring sales performance and reporting

What we offer

  • Discretionary company performance related bonus
  • comprehensive discount portal including gym memberships, shopping savings and days out
  • SmartPay loan scheme with no interest
  • Cycle2Work scheme
  • enhanced holiday entitlement – 33 days in total including bank holidays
  • ability to purchase additional annual leave
  • additional day off to celebrate your birthday
  • company pension scheme
  • dental plan
  • company sick pay, life assurance, and enhanced maternity/paternity pay
  • eye test vouchers
  • mental health support services and a virtual GP service
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