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MantraCare is hiring an Organizational/Industrial Psychologist – Customer Success in Delhi to leverage psychological insights in enhancing client success, retention, and satisfaction. This role involves working closely with teams to design customer success strategies, conduct assessments, and analyze client data to improve outcomes. If you have a passion for organizational psychology and data-driven client engagement, join us in transforming workplace well-being and customer success strategies.
Job Responsibility:
Provide psychological insights to improve client success and retention
Work with teams to design and implement customer success strategies
Conduct assessments and provide solutions to improve employee and customer satisfaction
Analyze client data to optimize strategies and improve outcomes
Requirements:
Master’s or Doctorate degree in Organizational Psychology
3+ years of experience in customer success or psychology
Strong communication and analytical skills
What we offer:
Meaningful Impact – Use behavioral science and psychological insights to drive client success and satisfaction across our wellness programs
Delhi Office Location – Work from the heart of Delhi, collaborating in-office with diverse teams and real clients
Growth & Learning – Gain exposure to advanced assessments, behavioural data analytics, and client strategy—ideal for stepping into senior psychologist or leadership tracks
Collaborative Culture – Join a team of psychologists, client success professionals, product specialists, and wellness experts where your voice matters
Purpose-Driven Work – Be part of a company dedicated to improving mental health and organizational wellness globally—your work will influence both individuals and organizations
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