Order Workflow Manager Job at Vodafone (Bangalore)

Manager, Order Monitoring & Management

This role manages an advertising operations team. It ensures digital and linear ...

Location

United States

Salary:

61303.68 - 143680.50 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
5-7 Years Relevant Work Experience
Managing a team of supervisors and/or professionals responsible for fulfilling advertising campaigns across digital and traditional platforms
Ensuring ads, copy and creative are executed as sold and meet all contractual, compliance, and formatting requirements
Overseeing timely and accurate upload, tracking, delivery and verification of campaigns, and creation of daily traffic schedules
Leading resolution of technical and operational issues, investigating discrepancies and ensuring root causes are addressed
Implementing change management and operational plans to seamlessly implement new workflows and technologies, including adoption, trial and quality assurance processes
Monitoring live campaign performance, copy execution and inventory usage, reallocating, optimizing or communicating as needed to meet delivery goals
Developing and refining processes for tracking delivery performance and generating campaign, copy and operational reports
Collaborating with sales and partner teams to resolve scheduling conflicts and fulfill delivery requirements

Job Responsibility

Managing a team of supervisors and/or professionals responsible for fulfilling advertising campaigns across digital and traditional platforms
Ensuring ads, copy and creative are executed as sold and meet all contractual, compliance, and formatting requirements
Overseeing timely and accurate upload, tracking, delivery and verification of campaigns, and creation of daily traffic schedules
Leading resolution of technical and operational issues, investigating discrepancies and ensuring root causes are addressed
Implementing change management and operational plans to seamlessly implement new workflows and technologies, including adoption, trial and quality assurance processes
Monitoring live campaign performance, copy execution and inventory usage, reallocating, optimizing or communicating as needed to meet delivery goals
Developing and refining processes for tracking delivery performance and generating campaign, copy and operational reports
Collaborating with sales and partner teams to resolve scheduling conflicts and fulfill delivery requirements
Recruiting, hiring, training, and mentoring department staff, ensuring clear goals that align with the company's Operating Values
Participating in operational planning

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Order Workflow Management Specialist

We are seeking an Order Workflow Management Specialist to deliver end-to-end fix...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 4+ years’ experience supporting large corporate customers within service delivery environments
Prior experience in order management, project management or supplier management roles
Strong expertise in order management processes, escalation handling and task management
Experienced in working with third-party carriers and suppliers
Hands-on experience using CRM tools and comfortable working with MS Excel and MS PowerPoint
Solid technical knowledge of LAN, WAN, Ethernet and IP networking
Exposure to managed services, cloud or hosting, data and connectivity, or switching and routing technologies
Applies ITIL principles and vendor management practices effectively
Organized, proactive and able to prioritise multiple tasks while maintaining attention to detail
Communicates clearly and professionally with customers, stakeholders and cross-functional teams

Job Responsibility

Take accountability for end-to-end delivery of fixed line product orders across global countries
Provide accurate and timely updates in GCC tools to support reporting and performance visibility for stakeholders
Build and maintain strong working relationships with internal teams and external stakeholders to enable effective collaboration across Tribes
Own critical escalations, coordinate resolution activities and lead post-escalation reviews with stakeholders
Ensure adherence to systems, GCC processes and methodologies to consistently meet defined KPIs
Identify opportunities for process improvement and ensure corrective actions are implemented on time
Analyse internal and third-party order management processes to optimise delivery performance
Ensure all systems are updated accurately to enable timely billing initiation
Apply technical knowledge to support service activation, including coordination with third-party and Vodafone engineers, troubleshooting, router installations and circuit testing prior to customer handover

What we offer

Exposure to global fixed line delivery operations within a large-scale telecom environment
Opportunities to work closely with international stakeholders and third-party partners
A hybrid working approach aligned with VOIS smart working principles
A collaborative environment focused on customer experience, operational excellence and continuous improvement

Fulltime

Engineering Manager, Order Systems

We are looking for an Engineering Manager to build and operate the workflows to ...

Location

United States , San Francisco

Salary:

293000.00 - 385000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

7+ years of professional software engineering experience
3+ years leading engineers or managing teams
Experience integrating revenue platforms (e.g., CPQ, billing, invoicing, revenue recognition, entitlement systems)
Experience building or operating complex commerce / SaaS ordering systems
Strong in systems design, data modeling, and building reliable distributed services and workflows
Experience in domains where correctness, auditability, and reconciliation are essential (e.g., payments, ERP/finance systems, invoicing/revenue recognition)
Ability to lead (or effectively partner on) customer-facing billing experiences with a focus on clarity, accessibility, and trust
Care deeply about operational excellence and building systems that are observable, predictable, and resilient
Communicate clearly, build trust, and lead with context rather than control
Energized by close cross-functional partnership

Job Responsibility

Lead and grow a team of engineers responsible for order management automation, focusing on reliability, correctness, and smooth customer onboarding
Own the architecture and roadmap for order data flows into downstream systems (e.g., internal provisioning services, billing/invoicing services, and revenue workflows)
Build and operate resilient workflows and services that automate entitlements, provisioning, usage controls, SKU attribution, invoice generation/delivery, and revenue recognition—minimizing manual steps while maximizing correctness and traceability
Improve accuracy and timeliness of provisioning, billing, and invoicing—reducing manual intervention and operational load through automation, validation, and reconciliations
Establish strong operational practices (observability, alerting, runbooks, on-call) so systems remain healthy without constant human oversight
Partner deeply with Sales Operations, Finance, Accounting, Support, Product, Security, and Compliance to translate requirements into resilient, auditable workflows
Drive clarity across ambiguous problem spaces and evolving product offerings
create frameworks and abstractions that scale as OpenAI’s commercial footprint expands
Set high engineering standards via technical direction, design reviews, mentoring, and fostering a culture of ownership and continuous improvement
Bring strong leadership: teach and level up engineers, recruit and retain talent, manage stakeholders, and scope work to balance customer needs with realistic deliverables

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

Program Manager – Order to Cash (Billing & Invoicing)

We are seeking an experienced Program Manager with deep Order-to-Cash (O2C) expe...

Location

United States , Seattle

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

Manager-level experience leading Order-to-Cash (O2C) initiatives, including billing and invoicing
Strong experience writing business and product requirements
Solid understanding of product build, testing, and UAT lifecycles
Hands-on experience with Jira and backlog management
Proven ability to manage multiple senior business stakeholders
Strong facilitation, communication, and problem-solving skills
Comfortable working in ambiguous, fast-moving environments
U.S. Citizen or Green Card ONLY

Job Responsibility

Lead a dedicated Order-to-Cash workstream, with primary ownership of billing and invoicing initiatives
Own end-to-end delivery of business and product requirements across build, test, and UAT cycles
Gather, document, and manage business and product requirements aligned to billing, invoicing, and financial workflows
Write clear business requirements, user stories, and acceptance criteria in Jira
Partner with engineering and QA teams to ensure accurate implementation of O2C requirements
Develop and execute test cases and actively support the UAT testing cycle
Facilitate and lead cross-functional workshops with Finance, Accounting, Legal, Compliance, Tax, Product, and Engineering teams
Manage dependencies, risks, and milestones across multiple delivery teams
Support market and competitive research related to Order-to-Cash, billing, invoicing, and payments as needed
Operate effectively in a fast-paced, ambiguous environment with quick turnarounds and changing priorities

Fulltime

Order Support Manager

The Order Support Manager leads a team of approximately 10–12 Order Entry Specia...

Location

United States , Greenwood; Houston; Richmond; Warminster

Salary:

80000.00 - 115000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Associates or Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
3+ years of experience in order entry, order management, inside sales support, or supply chain coordination within an industrial equipment, manufacturing, or capital goods environment.
2+ years of people leadership experience, including team supervision, performance management, and individual coaching.
Experience managing high-volume, accuracy-sensitive transaction processing teams is strongly preferred.
Deep understanding of the purchase order validation and order entry process, including the downstream impact of data errors on fulfillment, customer communication, and revenue recognition.
Demonstrated ability to manage team performance through data — comfortable owning accuracy and throughput KPIs, identifying error patterns, and implementing corrective action.
Proficiency with ERP and order management platforms (experience with SAP, OneService, or similar enterprise systems preferred).
Detail-oriented and process-disciplined — able to build and enforce a quality-first culture without creating a punitive environment.
Strong communicator across functions — able to work constructively with peer managers (Quote Support, Customer Fulfillment, Workflow Optimization) to resolve shared operational challenges.
Comfortable leading a team through change — able to translate new processes and tool updates into clear, practical direction for frontline team members.

Job Responsibility

Leads, coaches, and develops a team of approximately 10–12 Tier 1 Order Entry Specialists
Conducts regular 1:1s, team huddles, and performance reviews
Partners with the Training & Knowledge Specialist to identify skill gaps and build targeted development plans
Manages day-to-day team scheduling, workload distribution, and capacity planning
Responsible for the recruitment, onboarding, and ramp-up of new Quote specialists
Oversee the daily order entry operation to ensure team delivers against SLAs
Reviews and resolves escalated order entry issues
Monitors quote accuracy rate (target: 98% error-free) and takes corrective action
Monitors the order entry accuracy rate (target: 98% error-free) and drives root cause review
Enforces data entry standards across all systems

What we offer

medical/dental/vision/life insurance
401(k) plan

Fulltime

Senior Product Manager, Post Order Experience

Xometry is seeking a Senior Product Manager, Post-Order Experience to own and op...

Location

United States , Waltham

Salary:

135000.00 - 175000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

5+ years of product management experience, ideally with B2B or transactional platforms
Experience with order management, fulfillment tracking, or support tooling preferred
Strong customer empathy and experience with user-centered product development
Familiarity with agile product development, data tools, and experimentation frameworks

Job Responsibility

Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows
Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency
Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met
Build and iterate on features that proactively address customer pain points and increase CSAT/NPS
Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty
Act as the voice of the customer internally and develop mechanisms to gather feedback at scale

What we offer

401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP
other wellbeing resources

Fulltime

Senior Product Manager, Post Order Experience

Xometry is seeking a Senior Product Manager, Post-Order Experience to own and op...

Location

United States , North Bethesda

Salary:

135000.00 - 175000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

5+ years of product management experience, ideally with B2B or transactional platforms
Experience with order management, fulfillment tracking, or support tooling preferred
Strong customer empathy and experience with user-centered product development
Familiarity with agile product development, data tools, and experimentation frameworks

Job Responsibility

Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows
Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency
Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met
Build and iterate on features that proactively address customer pain points and increase CSAT/NPS
Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty
Act as the voice of the customer internally and develop mechanisms to gather feedback at scale

What we offer

401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP
other wellbeing resources

Fulltime

Staff Technical Product Manager, Lead to Order

Fivetran is building data pipelines to power the modern data stack for thousands...

Location

United States , Oakland

Salary:

180884.00 - 226105.50 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

7+ years of experience in Technical Product Management, with significant exposure to Quote-to-Order systems
Deep understanding of Quote-to-Order business processes within complex SaaS environments, including product configuration, consumption-based pricing, quoting, approvals, contract workflows, and order operations
Hands-on experience with Salesforce CPQ, including product modeling, pricing logic, discounting, bundling, approvals, and templating
Familiarity with IronClad CLM for contract lifecycle management and NetSuite ERP for downstream financials
Proven track record leading cross-functional QTO initiatives in SaaS or high-growth enterprise environments
Strong technical foundation — familiarity with APIs, data flows, and system integrations
Exceptional ability to translate business requirements into technical solutions and product roadmaps
Excellent organizational and communication skills to manage multiple priorities and stakeholders

Job Responsibility

Partner with GTM, Finance, Product, RevOps, and Engineering stakeholders to build and maintain the QTO systems roadmap
Identify opportunities to improve operational efficiency, reduce friction, standardize workflows, and accelerate go-to-market execution
Intake, triage, and assess inbound requests across pricing, quoting, contracting, and commercial operations workflows
Evaluate business impact, operational complexity, technical feasibility, and scalability tradeoffs to help prioritize the highest-value initiatives
Own requirements gathering and process design for prioritized QTO initiatives from discovery through delivery
Translate ambiguous business needs into clear, actionable product and systems requirements
Ask thoughtful, detailed questions to uncover edge cases, process gaps, operational risks, and scalability concerns
Partner with business stakeholders to simplify and standardize workflows while balancing operational needs, user experience, governance, and system constraints
Document business processes, system behaviors, data flows, decision logic, and acceptance criteria needed to support implementation
Partner closely with Systems Engineering and technical teams to design scalable solutions across Salesforce CPQ, quoting, approvals, order management, contract workflows, and adjacent operational systems

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

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Order Workflow Manager

Job Description

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Requirements

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