Order-to-Cash UAT Lead – eCommerce Platform Program

• Lead the end-to-end UAT process: design, plan, and execute comprehensive test strategies for Order-to-Cash, billing, invoicing, and subscription lifecycle workflows
• Collaborate with cross-functional teams (product, QA, development, business analysts, and finance) to define acceptance criteria and ensure comprehensive test coverage
• Develop and maintain detailed test plans, test cases, scripts, and execution schedules aligned with product roadmaps and release cycles
• Conduct hands-on testing of new features, APIs, system integrations, and end-to-end workflows to validate that business requirements and customer expectations are met
• Manage UAT readiness activities, including test data preparation, environment setup, defect triage, and securing stakeholder sign-offs
• Identify, document, and track defects and issues
• work collaboratively with development teams to ensure resolution and perform retesting
• Provide clear, detailed reporting on test execution progress, defect trends, release readiness, and overall quality metrics
• Partner with stakeholders to continuously improve UAT practices, release processes, and overall platform quality
• Actively participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement initiatives

• 5+ years of hands-on experience leading UAT or QA efforts within complex eCommerce or subscription-based platform environments
• Proven expertise and a deep understanding of end-to-end Order-to-Cash workflows, including order management, provisioning, billing, invoicing, and payment processing
• Direct experience with financial systems integrations, such as Oracle, SAP, or similar ERP platforms
• Strong background in test case design, test execution, defect management, and UAT coordination
• Familiarity with industry-standard tools like JIRA, Confluence, and Postman
• Excellent analytical and problem-solving skills with a keen attention to detail
• Outstanding communication skills, with the ability to collaborate effectively across technical and business teams and present results clearly to diverse audiences
• Proven experience working in Agile/Scrum development environments

experience with test automation is a strong plus