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The role is responsible for managing the end-to-end OTC process, including creating and processing customer orders, generating invoices, resolving billing discrepancies, and supporting timely cash collection. You will work closely with Sales, Finance, Operations, Logistics, and Credit teams to ensure smooth operations and accurate transactions.
Job Responsibility:
Process customer orders accurately and on time
Maintain and update customer data, contracts, and billing information
Generate and check invoices and resolve discrepancies before release
Handle credit notes, adjustments, and dispute resolution efficiently
Respond to customer inquiries about orders, invoices, and payments
Coordinate with internal teams to resolve operational issues
Monitor outstanding payments and follow up with customers
Support cash application and provide necessary documentation
Ensure compliance with company policies and internal controls
Requirements:
Native level of Danish
Full professional level of English
Manage order-to-cash or finance processes efficiently
Use ERP systems such as SAP or Oracle with confidence
Handle multiple tasks and meet deadlines effectively
Solve problems and analyze data to support accurate transactions
Communicate clearly and collaborate with internal teams
Deliver excellent customer service and build strong relationships
What we offer:
Receive a competitive salary and performance-based bonus
Work flexible hours with a hybrid working model
Enjoy a generous relocation package for a smooth move
Benefit from a supportive and friendly work environment
Take advantage of a work from home policy
Gain experience in an international team and develop your career