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Order to Cash Operations Analyst III

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Skyhigh Security

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Location:
India , Bangalore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

About the role: Data Steward for Worldwide Orders, Assets & Entitlements. Review and analyze data and provide input to the order operations teams to ensure accurate booking of orders for all Geos. Perform routine data maintenance activities, including analysis, cleansing and reporting of customer master data, hierarchy updates, and attribute assignment to ensure accurate records of the customers/partners etc. Maintain productivity and quality as per set standards. Interact with global Customer Database, Order Operations, Revenue, IT and Sales Support teams to identify areas of process improvements. Review and analyze customer data to perform tasks like data cleansing, deduplication of accounts, data standardization, etc. Build and maintain customer and partner hierarchies. Work on issues, analyze the data and provide an update to management with suggestions. Should be focused towards delivering projects on time. Maintain up-to-date knowledge of Trellix products and processes. Participate in projects and resolve process inefficiencies.

Job Responsibility:

  • Data Steward for Worldwide Orders, Assets & Entitlements
  • Review and analyze data and provide input to the order operations teams to ensure accurate booking of orders for all Geos
  • Perform routine data maintenance activities, including analysis, cleansing and reporting of customer master data, hierarchy updates, and attribute assignment to ensure accurate records of the customers/partners etc
  • Maintain productivity and quality as per set standards
  • Interact with global Customer Database, Order Operations, Revenue, IT and Sales Support teams to identify areas of process improvements
  • Review and analyze customer data to perform tasks like data cleansing, deduplication of accounts, data standardization, etc
  • Build and maintain customer and partner hierarchies
  • Work on issues, analyze the data and provide an update to management with suggestions
  • Should be focused towards delivering projects on time
  • Maintain up-to-date knowledge of Trellix products and processes
  • Participate in projects and resolve process inefficiencies
  • Performs key activities and problem solving activities related to broad business operations and the order to cash end-to-end process, including order management, licensing, provisioning, assets & entitlements, royalties, returns, tech support replacements, logistics, and billing
  • Conducts these activities across a range of go-to-market motions
  • Partners cross-functionally leading problem solving and issue resolution related to order complexity – with sales, channel, legal, deal desk, revenue, product management, finance, and sales operations
  • Works closely with key channel partners building relationships, enabling, and working together important initiatives
  • Collaborates with IT on process and systems improvements

Requirements:

  • 10+ years in master data management
  • Preferably with commerce/business administration background
  • Good communication skills: Fluency in English is a must
  • Advanced computer skills (Google products etc.)
  • Strong work ethic & organizational skills
  • Analytical and problem solving abilities
  • Should be flexible to work in shifts
  • Prioritization, attention to detail and task management skills
What we offer:
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
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