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We are seeking a detail-oriented and proactive individual to join our Order to Cash (OTC) team in Pune. This role involves managing end-to-end OTC processes for B2B customers, including invoice creation, master data updates, debt collection support, and accurate month-end activities. The ideal candidate will possess strong accounting knowledge, fluency in Spanish (spoken, read, and written), and the ability to analyse and resolve customer queries efficiently.
Job Responsibility:
Process and create invoices for B2B customers within agreed turnaround times
Ensure master data accuracy to support debt collection and payment receipt clearing
Perform reconciliation and generate reports including daily cash position, debtors ageing, and AR month-end reports
Reduce Days Sales Outstanding and revenue dilution through holistic OTC solutions
Support local markets and meet audit requirements consistently
Liaise with internal teams such as AP, Treasury, and leadership across shared services and local markets
Apply smart automation and Lean/Six Sigma techniques to optimise OTC processes
Engage in continuous improvement initiatives and risk mitigation strategies
Adhere to SOX controls, AR policy, and organisational KPIs
Requirements:
Bachelor’s or Master’s degree in Finance or a related field
Proficient in Spanish (spoken, read, and written)
Solid understanding of the Order to Cash process and basic accounting principles
Skilled in Microsoft Excel and ERP systems (preferably Oracle and SAP)
Strong analytical and problem-solving capabilities
Effective communicator with a proactive approach to stakeholder engagement
Familiarity with telecom industry and B2B customer dynamics
Knowledge of AR forecasting tools and cash flow prediction
Demonstrates behaviours aligned with the Vodafone Way: customer obsession, innovation, speed, simplicity, trust, and teamwork
What we offer:
Opportunity to work in a global shared services environment with exposure to international markets
Collaborative culture with cross-functional team engagement
Involvement in transformation programmes and process improvement initiatives
Experience in handling B2B customer operations and audit compliance
Development of language and technical skills through daily application