Order to Cash Analyst (German Language) - VOIS

• Process and create B2B invoices within agreed turnaround times
• Maintain accurate and up-to-date customer master data
• Perform daily receipt clearing, invoicing volumes tracking, and follow-ups with customers via phone and email
• Prepare and analyse reports including daily cash position, debtors’ ageing, accounts receivable balances, and month-end AR reports
• Reconcile balance sheet accounts and support bad debt and revenue assurance activities
• Investigate and resolve customer queries
• Collaborate closely with internal teams such as Treasury, Accounts Payable, Payment teams, and local market stakeholders
• Support audit requirements and ensure adherence to global process owner (GPO) timelines and initiatives
• Contribute to continuous improvement through automation, Lean or Six Sigma approaches, and process optimisation initiatives

• Finance professional with a strong understanding of the end-to-end Order to Cash process and basic accounting principles, including journal entries
• Proficient in German (speaking, reading, and writing)
• Experienced in using ERP systems, preferably Oracle or SAP
• Strong Microsoft Excel skills for reconciliations and reporting
• 2–3 years of experience in a BPO/KPO or shared services environment, ideally supporting B2B customers
• Analytical, detail-oriented, and confident in troubleshooting
• Clear and professional communicator, able to engage effectively with stakeholders across geographies and functions
• Familiar with the telecom industry and accounts receivable processes, including debt collection and cash forecasting (desirable)

Familiar with the telecom industry and accounts receivable processes, including debt collection and cash forecasting

• Exposure to global finance operations within one of the world’s leading telecommunications groups
• Opportunities to work closely with international stakeholders and local markets
• A collaborative shared services environment focused on continuous improvement and innovation
• The chance to contribute directly to cash flow optimisation and business performance