Order Success Representative Job at Legends Global (Buffalo)

Account Services Representative

We are seeking a dedicated, goal-oriented, and self-directed Account Services Re...

Location

United States , Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
Associate's Degree or equivalent work experience preferred
Minimum 2+ years in customer or account management roles
Proven order processing experience
Familiarity with ERP systems (Oracle preferred)
Proficiency in Microsoft Office Suite (Excel and Outlook required)
Valid driver's license and good driving record
Strong problem-solving, organizational, and follow-up skills
Excellent communication and phone skills
ability to remain composed under pressure

Job Responsibility

Process multiple daily order entry and billing transactions with a high level of accuracy
Maintain and update customer accounts in compliance with company standards
Communicate directly with sales teams, internal departments, and clients to resolve issues related to orders, billing, accounts receivable, and returns
Investigate and resolve discrepancies promptly and professionally
Generate accurate reports and ensure data integrity
Provide exceptional customer service and meet quality standards for customer satisfaction
Collaborate effectively in a team environment and support business needs beyond standard hours when required

What we offer

Competitive compensation
Hybrid work flexibility
Opportunities for detail oriented growth
Supportive team environment
Medical coverage
Vision coverage
Dental coverage
Life insurance
Disability insurance
401(k) plan

Fulltime

Customer Service Representative

We're on the hunt for a cheerful and dedicated Customer Service Representative t...

Location

United Kingdom , Chessington

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a customer-centric mindset
Proficiency in Outlook, MS Office, and ideally SAP
Excellent communication skills via phone and email
A willingness to learn and adapt in a dynamic environment

Job Responsibility

Delighting Customers: Respond to purchase orders, inquiries, and concerns with a smile, ensuring every interaction reflects our commitment to excellence
Order Management: Accurately and timely process customer orders, despatches, and returns while conducting scheduled reviews of open orders
Invoicing: Ensure timely invoicing for customers by reviewing outstanding orders to be billed
Repairs & Exchanges: Process customer repairs and exchange item services with efficiency and care
Team Support: Provide cover for the wider customer service team during holidays and absences
Timely Communication: Handle and process all enquiries across various channels, ensuring accurate and prompt responses
Order Processing: Manage orders, despatches, and returns, and keep track of consignment consumable stock items
Demonstration Kits: Administer demonstration kits, processing requests and collaborating with our warehouse team
Service Contracts: Oversee service contract requirements and maintain proactive communication with the team
Collaboration: Work closely with the Customer Success Manager on service improvement initiatives and with Area Sales Managers on customer queries

What we offer

25 days holiday
health insurance
pension
2 annual conferences
parking
flexible working

Fulltime

Business Relationship Specialist

The Business Relationship Specialist is responsible for building and maintaining...

Location

United States , Nelsonville

Salary:

Not provided

Lehigh Outfitters, LLC

Expiration Date

Until further notice

Requirements

Associate degree or equivalent from a two-year college or technical school or two (2) years of sales experience, or equivalent combination of education and experience
Intermediate level experience scheduling and coordinating travel arrangements
The ability to travel 10% of the time and overnight to events or trade shows
Excellent time-management skills and ability to manage multiple competing priorities
Superior verbal, listening and written communication skills
Advanced level of organizational and multitasking skills
PC skills including intermediate skill level of experience using Microsoft Suite applications, especially Excel and MS Dynamic CRM, and Google Drive
Ability to process information quickly and take proactive action.

Job Responsibility

Achieve set sales goals and objectives
Understand marketplace trends relative to the footwear and wellness industry to make decisions and recommendations based upon customer needs
Encouraged utilization of social media specifically LinkedIn to promote CustomFit and to grow and maintain customer relationships
Acquire and maintain a working knowledge of product lines and services
Exercise independent judgement while introducing new products and services to established customers based upon customer safety and wellness needs, policies, and system requirements
Analyze customer business operations and data to determine future planning and growth opportunities with the safety and wellness program
Execute strong written and verbal sales practices to grow and retain existing business relationships
Establish and maintain customer contact schedules using Customer Relationship Management (CRM) database
Log all sales activities in Customer Relationship Management (CRM) database
Handle both outbound and inbound calls

Fulltime

Customer Service Representative, SME & Trainer

The primary role of Customer Support function is to provide exceptional customer...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

Diploma or degree holder in any discipline
Minimum 10 years’ experience in a high volume customer service/call centre capacity
Experience conducting training, preparing training document, presentation, process flow and email templates
Must be able to handle escalations, ad-hoc tasks and demonstrate exceptional problem solving and organizational skills
Must demonstrate strong written and oral communication skills in English
Must be able to work in enterprise level ERP (e.g. Oracle) and CRM (e.g. Sales Force Dotcom) applications, navigate multiple screens, and enter customer information/orders accurately
Strong personal computer skills and familiarity with Windows-based software
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to multi-task in a fast-paced environment
Ability to communicate clearly and effectively. Effective retention skills

Job Responsibility

Subject Matter Expert (SME) that provides training, knowledge expertise and best practices to drive consistent and continual performance improvement for team
Ensure process alignment within the team and internal stakeholders
Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork
Provide process improvement suggestions, create/ update training documents and email templates
Work to support continuous improvement projects, system testing and special projects as needed
Provide order processing data entry for requests from customers to place and manage orders, provide pricing and delivery information, and additional requests, by phone, fax, email, and EDI transactions
Respond to inquiries in a manner which meets high quality, productivity and other performance standard in accordance with company requirements and customer needs
Respond to customer complaints in a professional manner
attempt to resolve complaints successfully in accordance with established guidelines. Attempt to troubleshoot customers' problems. Inform supervision/management of all unresolved complaints
Document customer transactions accurately in Oracle. Ensure pricing approval process is supported and works in compliance to Customer Service policies and procedures

Fulltime

Customer Service Representative

We are seeking an experienced and dedicated Customer Service Representative (CSR...

Location

United States , San Leandro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience as a Customer Service Representative or similar role, preferably in order processing or logistics
Strong communication and interpersonal skills
Demonstrated reliability, attention to detail, and adaptability to changing priorities
Proficiency with standard office software and order entry systems
Team-oriented mindset with a willingness to support colleagues

Job Responsibility

Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows
Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed
Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support
Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership
Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Renewals Negotiator

As a Renewals Negotiator, you will be responsible for ensuring that our landlord...

Location

United Kingdom , Chiswick Business Park

Salary:

31000.00 GBP / Year

Foxtons

Expiration Date

Until further notice

Requirements

Ensuring landlords and tenants are contacted 90 days prior to the original contract end in order to minimise any risk of a void period for the landlord
Maintaining a high renewal rate and delivering on department KPIs
Keeping up-to-date with all lettings compliance and litigation and advising our clients of any changes that may affect them
Ensuring that all paperwork is handled correctly and that all legal responsibilities are carried out prior to a renewal deal being completed
Building and maintaining a fantastic working relationship with various departments at Foxtons involved in the lettings process
Provide exceptional customer service to all landlords and tenants
Demonstrate key sales skills in order to maximise revenue growth for the business

Job Responsibility

Ensuring that our landlords and tenants are contacted three months prior to the end of their tenancy in order to successfully renew the contract
Represent the landlord to ensure that we are achieving the best outcome for them in relation to extending the tenancy
Offer advice to tenants and answer any questions they may have
Handling all tenancy paperwork in accordance with legislative requirements to ensure that the process is as smooth as possible for all parties involved

What we offer

Monthly salary bonuses
Dinners in some of London’s most exclusive restaurants
Annual overseas trips to exotic locations
Thorough training programme
Clear opportunities to progress into senior roles throughout the department

Implementation Specialist

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeki...

Location

Portugal , Lisbon

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

5+ years of experience in dentistry and/or orthodontics or an equivalent degree
Excellent understanding of a consultative / solution-based sales approach
Consultative, training, and implementation experience
Ability to build and maintain strong partnerships with internal and external stakeholders
High level of IT and computer science knowledge, with a strong interest in new technologies
Ability to act diplomatically while demonstrating strong listening skills and empathy
Ability to influence clients and challenge existing ways of thinking
Ability to organize, prioritize, and manage multiple priorities effectively
Proactive and results-driven
Independent, enthusiastic, and curious

Job Responsibility

Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation

What we offer

Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
Everyone is committed to supporting your professional development because we understand that no one can know everything
We place significant importance on the quality of work-life balanc

Implementation Specialist

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeki...

Location

Taiwan , New Taipei City

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

5+ years of experience in dentistry and/or orthodontics or an equivalent degree
Excellent understanding of a consultative / solution-based sales approach
Consultative, training, and implementation experience
Ability to build and maintain strong partnerships with internal and external stakeholders
High level of IT and computer science knowledge, with a strong interest in new technologies
Ability to act diplomatically while demonstrating strong listening skills and empathy
Ability to influence clients and challenge existing ways of thinking
Ability to organize, prioritize, and manage multiple priorities effectively
Proactive and results-driven
Independent, enthusiastic, and curious

Job Responsibility

Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation

What we offer

Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
Everyone is committed to supporting your professional development because we understand that no one can know everything
We place significant importance on the quality of work-life balance

Order Success Representative

Legends Global

Location:
United States , Buffalo

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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