Order Processor

• Enter customer orders accurately into the system and provide price quotes upon request
• Notify Sales Representatives and Regional Managers about product shortages and collaborate to address customer concerns
• Maintain organized filing systems to support efficient order tracking and documentation
• Identify and resolve discrepancies in orders to meet customer requirements
• Coordinate the timely shipment of customer orders to ensure satisfaction
• Communicate effectively with warehouse staff, credit teams, and other departments to resolve issues
• Support customer service efforts by addressing inquiries and providing solutions to order-related problems
• Utilize computer systems and office equipment to perform data entry and other administrative tasks
• Assist in maintaining strong customer relationships through attentive and timely interactions

• High school diploma or equivalent education is required
• Minimum of 1-2 years of experience in clerical or customer service roles
• Proficient in operating personal and mainframe computers as well as office equipment
• At least one year of experience in a customer service environment with proven problem-solving skills
• Strong data entry skills, including numeric and alpha-numeric accuracy
• Effective communication and interpersonal skills to resolve customer concerns efficiently
• Highly organized and detail-oriented with the ability to multitask

Familiarity with order processing systems is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan