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Robert Half Logo Robert Half · Office Administration

Order Processor Specialist

United States, Rockleigh · Job Posted March 04, 2026
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Job Description

The Order Processor Specialist works with the team and the Customer Support Account Specialists verifying and entering orders according to customer’s specifications in an SAP system. This individual will review all incoming orders and or changes, prioritizing those that require expediting. They will access customer account information, enter appropriate order information, and prepare necessary documentation to stage orders in the SAP computer system.

Job Responsibility

  • Review and process different types of orders which require special handling
  • Complete sales order process from order entry through order invoicing
  • Communicate with other departments (Customer Support, Client Relations, Finance, etc.) to ensure that orders are processed per customer’s detailed instructions
  • Evaluate situations and make appropriate decisions
  • Create sales reports and analyze data – review pending orders and follow up in a timely manner
  • Ability to complete tasks with minimal supervision
  • Able and knowledgeable to make updates to orders as needed
  • Working with other departments (Customer Support, Order Admin or Shipping) to expedite the shipment of priority orders
  • Other duties or responsibilities as required

Requirements

  • High School/GED
  • 1-2 years of Order Entry preferred
  • SAP experience
  • Proficient in Excel (i.e., create reports, pivot tables, VLOOKUP)
  • Microsoft Outlook, PowerPoint, Word, Adobe Acrobat, Audio/video conferencing systems (i.e., Teams/Zoom)
  • Knowledge of order processing data impact to the rest of the company
  • Basic knowledge of company products and procedures
  • Must be able to manage and prioritize several different tasks each day
  • Excellent verbal and written communication skills
  • Strong critical thinking
  • Must excel in organizational and time management skills
  • Must have strong data entry skills – able to type fast and accurately, both numerically and alphabetically
  • Positive attitude and team player

Nice to have

  • College is preferred
  • Customer Support experience a plus
  • Some technical knowledge/product knowledge is helpful

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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