This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented Order Processing Staff member to join our team in Torrance, California. This Contract to permanent position involves managing customer orders, maintaining accurate records, and ensuring seamless communication with various departments. The role requires an individual with strong organizational skills and the ability to thrive in a fast-paced environment while upholding company standards.
Job Responsibility:
Process incoming customer orders with precision and efficiency
Monitor and address pending, unpaid, or shipment hold orders to ensure timely resolution
Update and manage customer records, including cancellations, name changes, and address modifications
Handle product returns and cancellations while ensuring proper documentation is maintained
Assist customers with regional registration updates and inquiries
Communicate with headquarters to resolve registration-related issues effectively
Identify and report system issues using designated ticketing platforms
Collaborate with the accounting team to address payment-related concerns and inquiries
Ensure compliance with company policies, including the no-overtime policy and deadline adherence
Requirements:
Completion of some college coursework is preferred
At least one year of experience in data management or order processing is required
Proven ability to handle customer calls and accurately enter orders
Strong attention to detail and excellent organizational skills
Capability to multitask and meet deadlines in a dynamic work setting
Willingness to work Monday through Saturday with one weekday off
Proficiency in using computer systems and ticketing platforms is an advantage
Ability to lift up to 15 lbs and work comfortably in an office environment
Nice to have:
Proficiency in using computer systems and ticketing platforms is an advantage