Order Processing Representative Job at Randstad (Sydney)

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Customer Service & Order Processing Representative

We are looking for a dependable Customer Service & Order Processing Representati...

Location

United States , Woodbridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in order processing, customer support, or logistics coordination
Proficiency with Microsoft Office applications, including Outlook
Strong data entry and typing skills with a high level of accuracy and attention to detail
Ability to stay organized, prioritize effectively, and manage several orders or tasks simultaneously
Capable of working independently while remaining responsive and collaborative with teammates in different locations
Clear verbal and written communication skills for interacting with customers and internal teams
Comfortable following established procedures and contributing to a team-oriented work environment

Job Responsibility

Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date
Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs
Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions
Investigate transit-related damage issues and submit claims documentation to support timely resolution
Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns
Maintain organized records and complete general administrative support tasks as needed within the office
Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Order Processing / Customer Service Representative

Robert Half is seeking a bilingual Spanish Order Processing / Customer Service R...

Location

United States , Opa-Locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Bilingual Spanish is a must

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Customer Service Representative / Order Entry Specialist

Our client in the manufacturing industry is seeking a Customer Service Represent...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience in a manufacturing, distribution, or industrial environment
Experience using Salesforce is required
Experience working within an ERP system is required
High attention to detail with strong accuracy in data entry and order processing
Ability to multitask and manage priorities in a fast-paced setting
Strong written and verbal communication skills
Proficiency with Microsoft Office, including Excel and Outlook

Job Responsibility

Enter and process a high volume of customer orders accurately in SAP
Manage order status, updates, changes, and shipment coordination to ensure timely delivery
Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines
Use Salesforce to track customer interactions, update account information, and maintain detailed records
Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues
Review and verify purchase orders, pricing, and product details for accuracy before order release
Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing
Maintain accurate data across ERP systems and internal platforms

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...

Location

Hungary , Budapest

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

Excellent communication skills in English and French
Strong customer services experience within a fast paced, corporate environment
Experience in a customer facing role, including order processing
Good MS Office skills
Knowledge of SFDC and SAP desired
Accurate and fast data entry skills
Excellent organization skills

Job Responsibility

Empower Transactional Success: ensuring smooth order entry and maintaining its quality
Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences

What we offer

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non Budapest residents
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus

Customer Order Management Representative - Level II

Are you an experienced Customer Service or Order Management professional with a ...

Location

United Kingdom , Peterborough

Salary:

14.00 - 15.00 GBP / Hour

Randstad

Expiration Date

August 30, 2026

Requirements

2+ years of experience in a Customer Order Management (COM) or Customer Service (CS) role within a manufacturing or engineering environment
Solid understanding of or affinity for technical environments and processes
Exceptional written and verbal communication skills with the ability to manage diverse stakeholder relationships
Sharp eye for detail and the ability to navigate complex tracking and quality management systems

Job Responsibility

Act as the single point of contact for assigned customer accounts, managing the entire order lifecycle from setup and entry to tracking and logistics
Own and resolve complex customer inquiries and escalations through detailed research and cross-functional collaboration
Ensure accurate records are maintained and that all export/shipping documentation complies with relevant legislation and policies
Act as the bridge between customers and manufacturing locations for any quality or non-conformance claims
Prepare and distribute standard and customized internal and customer reports

Fulltime

Order Center Representative

The Order Center Representative is responsible for maintaining customer accounts...

Location

United States , Chicago

Salary:

55000.00 - 65000.00 USD / Year

SIG Group

Expiration Date

Until further notice

Requirements

Bachelor's degree from an accredited college or university is required
3-5 years of customer service experience required
Proficient in Microsoft Applications (Excel, Word, PowerPoint and Outlook)
Familiarity with Enterprise Resource Planning (ERP) systems preferred
Proficiency with the Baan/LN ERP system preferred but not required

Job Responsibility

Manage customer accounts to deliver exceptional service and grow the business with flexible packaging films
Respond to customer communications by phone or email to deliver exceptional customer service
Quote charges to customers for goods and services based on approved pricing structure
Process purchase orders for delivery
Coordinate with cross functional teams such as Commercial, Planners, Manufacturing, Shipping, and Traffic departments to execute timely deliveries
Coordinate with Finance Department regarding related credit requests
Monitor trial requests to provide best-in-class service
Probe customers with questions to identify and define opportunities
Collect and identify order discrepancies, customer complaints, and business opportunities to resolve issues and better address challenges
Enter, correct, and compile customer account profiles in database to track customer trends and company information

What we offer

Generous Day 1 eligibility healthcare & life insurance for you and qualified dependents
401K Retirement matching reimbursement
Vacation & PSL
Paid Holidays
Performance Bonus
And much more!
Opportunity to partially work from home

Fulltime

Order Success Representative

The Order Success Representative is responsible for executing orders to ensure t...

Location

United States , Buffalo

Salary:

19.00 - 22.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree or 3 years of related work experience
Well-developed oral and written communication skills
Strong organizational and problem-solving ability
Strong computer skills and the ability to use AI
Ability to meet deadlines and work independently
Effective prioritization skills, and the capacity to work efficiently without sacrificing quality
Strong attention to detail

Job Responsibility

Quotes product based on customer specifications
Orders product based on customer requests
Completes art sheets required prior to an item being prepared for production
Inputs customer orders into invoicing system
Reviews customer billing and invoicing prior to it being submitted to the customer
Provides customer support regarding orders, returns, shortages, damages, and back ordered products
Processes customer credits in the invoicing system
Supports outside sales Representatives and their customers
Reconciles vendor invoices with customer invoices
Meets with customers to determine their needs and advise them on how Legends Global Merchandise can help meet those needs

Fulltime

Order Management Representative

As an Order Management Representative, you will be the backbone of the EU & UK c...

Location

United Kingdom , Bracknell

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in order entry with a keen eye for accuracy
Familiarity with JDE Oracle and/or Amazon Vendor Central
Strong proficiency in MS Excel and Outlook
Understanding of EU compliance and product barcoding
Excellent communication skills, especially when working with diverse teams
A proactive problem-solver who thrives in a fast-paced environment

Job Responsibility

Provide exceptional customer service through various channels - be it written, verbal, or face-to-face
Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance
Process orders accurately using the JDE Oracle system, including both manual and EDI orders
Ensure all products meet EU compliance standards
Manage and reconcile open orders, keeping all parties informed and up-to-date
Work closely with 3rd party warehouses to ensure timely deliveries

What we offer

Possibility of hybrid working once probation has been passed

Fulltime

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Order Processing Representative

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