Order Processing Coordinator, Office Angels

Office Angels

Location:
United Kingdom, Guildford

Category:
Logistics

Contract Type:
Not provided

Salary:

30000.00 - 35000.00 GBP / Year

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Job Description:

Join a dynamic organisation in the logistics and finance sector, known for its dedication to customer satisfaction and operational excellence. Our client specialises in B2B partnerships across the UK and Europe, providing high-quality products manufactured overseas. As an Order Processing Coordinator, you will play a pivotal role in managing the customer order lifecycle, ensuring precision from order receipt to delivery.

Job Responsibility:

Validating and entering customer orders into ERP systems
Confirming product availability, pricing, and shipping terms
Maintaining accurate documentation at every step
Coordinating with warehouse teams to manage stock levels
Serving as a primary contact for B2B customers regarding order statuses
Generating insightful reports on order performance and identifying improvement opportunities

Requirements:

5+ years of experience in order processing, logistics, or supply chain coordination
Proven experience with international suppliers, especially those based in China
Familiarity with B2B client expectations and customs requirements
Proficient in ERP/order management systems and strong Excel/Google Sheets skills
Exceptional communication and coordination abilities
Attention to detail and effective prioritisation skills

Nice to have:

Knowledge of export logistics, customs processes, and Incoterms (FOB, EXW, DDP)
Experience working with distributors, retailers, or wholesale customers

What we offer:

20 days Holiday +BH
Pension Scheme
An extra day off your birthday
One paid volunteering day
Monthly Staff socials
Free Parking

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Order Processing Coordinator