Order Processing Coordinator Job at Office Angels (Guildford)

Export & Order Processing Coordinator

Detail-driven professional role managing the full order cycle while working clos...

Location

United Kingdom , Guildford

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

5+ years' experience in order processing, logistics, or supply chain coordination
Experience working with international suppliers, ideally in China
Familiarity with UK and European B2B clients and basic customs requirements
Proficiency in ERP/order management systems
Strong Excel or Google Sheets skills
Excellent communication and multitasking abilities
High attention to detail

Job Responsibility

Manage the full order cycle from receipt to delivery
Receive, validate, and enter customer orders into ERP systems
Confirm product availability, pricing, shipping terms, and lead times
Maintain accurate documentation and records throughout the order cycle
Prepare customer-specific paperwork in line with individual SOPs
Liaise with Chambers of Commerce and suppliers for export documentation
Monitor stock levels and coordinate with warehouse and procurement teams
Act as a point of contact for B2B customers regarding order status and shipping updates
Generate reports on open orders, delivery performance, and KPIs
Support initiatives to improve order accuracy and customer satisfaction

Fulltime

Order entry administrative coordinator

The order entry and administrative coordinator is responsible for servicing the ...

Location

Canada , Baie-d'Urfé

Salary:

40000.00 - 50000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

Experience in a similar position or Business Administration
Sales quotes and upselling
Proven customer service skills
Ability to work in a dynamic environment
Great attention to detail and organizational skills
Bilingual (French and English)
Computer proficiency and knowledge of Microsoft Office

Job Responsibility

Enter and process orders and defective claims/returns
Relationship building with customers, represent the company in a professional and courteous manner
Find appropriate solutions for our customers
Liaise directly with Sales Managers/Representatives providing information and support
Have extensive product knowledge through training
Work with all personnel and outside contacts to satisfy clients’ needs and achieve company goals
Inform customers of upcoming promotions, product launches
Assist in completing sales projects including proposals and marketing
Upsell whenever possible
Review back orders and proactively propose alternative solutions to customers

What we offer

Stimulating work environment
Flexible schedule
Hybrid work (home 2 days a week / office 3 days a week)
Employer's contribution to employee's RRSP plan
Generous vacation 3 weeks vacation and personal days policy
Closed 1 week at Christmas
Performance bonuses
10-15 minute walk to the REM (the future Morgan station)

Fulltime

Customer Service Coordinator

Are you passionate about providing exceptional customer service? Do you thrive i...

Location

United Kingdom , Burgess Hill

Salary:

13.00 - 13.75 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Attention to detail and the ability to process orders accurately
A proactive approach to problem-solving and client engagement
Experience in customer service administration
A team player mentality with the ability to collaborate effectively across departments
Proficiency in using customer service software and tools

Job Responsibility

Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions
Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency
Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us
Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations
Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences
Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication
Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience

What we offer

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)

Fulltime

Customer Service Coordinator

Temporary Customer Service Coordinator role with immediate start in Basingstoke....

Location

United Kingdom , Basingstoke

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Attention to detail and the ability to process orders accurately
A proactive approach to problem-solving and client engagement
Experience in customer service administration
A team player mentality with the ability to collaborate effectively across departments
Proficiency in using customer service software and tools

Job Responsibility

Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions
Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency
Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us
Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations
Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences
Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication
Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience

What we offer

Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)

Fulltime

Customer Service Coordinator

Are you passionate about providing exceptional customer service? Do you thrive i...

Location

United Kingdom , Burgess Hill

Salary:

24000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Attention to detail and the ability to process orders accurately
A proactive approach to problem-solving and client engagement
Experience in customer service administration
A team player mentality with the ability to collaborate effectively across departments
Proficiency in using customer service software and tools
Car driver ideally required

Job Responsibility

Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions
Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency
Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us
Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations
Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences
Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication
Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience

What we offer

Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)

Fulltime

Administrative Coordinator and Receptionist

Are you looking to join a dynamic team for an industry that specializes in the d...

Location

Canada , Pointe-Claire

Salary:

40000.00 - 48000.00 CAD / Year

Randstad

Expiration Date

February 01, 2026

Requirements

Cegep or equivalent work experience
Office skills and capacity to respond and take reception calls
Computer knowledge (Word, Excel & Outlook) and comfortable working in computer databases
3-5 years of experience in an office setting
Good interpersonal skills, organized, Team player
Filing (minimal lifting of boxes)
Fluent in French and English - written, spoken and comprehension

Job Responsibility

Order Processing: Responsible for Order entry in our database
orders received by telephone, email, fax, electronic data interchange (EDI) and retailer warehouses
Create new customer profiles in our database
Invoicing for certain distributors in our database
Back-up in programming Specials in our ERP system: Ensure monthly specials and correct pricing are applied to clients orders
Upselling to our clients ordering by phone/promoting our monthly specials
Daily filing as well as year-end filing (putting in boxes for storage)
Client Inquiries: Credit request follow ups
Track shipments/retrieve proof of deliveries
data entry of all logistics coming and going through locations

What we offer

1K yearly Bonus depending on performance
Medical and Dental after 3 months’ probation
2 weeks’ vacation after one complete year of employment
Birthday (paid day off)

Fulltime

!

Procurement Administrator

An experienced Procurement Administrator is required to support a team with task...

Location

United Kingdom , Gillingham

Salary:

13.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in Procurement
Access to own transport
Team Administration support relating to purchasing materials and services
Price and order goods
Track and coordinate deliveries
Manage the internal Procurement tracker
Raise Purchase Orders
Order processing
Order tracking and logging of PODs
Telephone and Email responses to clients

Job Responsibility

Team Administration support relating to purchasing materials and services
Price and order goods
Track and coordinate deliveries
Manage the internal Procurement tracker
Raise Purchase Orders
Order processing
Order tracking and logging of PODs
Telephone and Email responses to clients

What we offer

Equal opportunity employer
Support for reasonable adjustments

Fulltime

Site Solutions Coordinator

The Customer Solutions team forms the vital first connection with our customers,...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Nixon Hire

Expiration Date

Until further notice

Requirements

Experience in a sales or customer service role (hire, construction, or service-based industries preferred)
Strong interpersonal skills and ability to build rapport quickly
Sales-minded, proactive, and commercially aware
Organised with excellent attention to detail and system accuracy
Resilient and adaptable in a high-volume, fast-paced environment
Confident using CRM and order processing systems

Job Responsibility

First point of contact for all site-based customer enquiries
Managing incoming calls, emails, and digital enquiries
Offering expert guidance on suitable products and services
Accurately processing hires, off-hires, and amendments
Identifying opportunities to add value to each order
Helping build strong, lasting relationships with regular site contacts
Monitoring customer satisfaction
Escalating service challenges early
Ensuring all transactions are completed to the highest standard

What we offer

Attractive Bonus Scheme
25 Days Annual Leave plus Bank Holidays (Increasing with length of service)
Enhanced Company Pension Scheme
Life Assurance Scheme
Colleague Benefits
Employee Assistance Program
High Street Discount Vouchers
Discounted Gym Membership
Health & Wellbeing Discount Vouchers
Cycle to Work & Home & Tech Scheme Benefits

Fulltime

Order Processing Coordinator

Office Angels

Location:
United Kingdom , Guildford

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 16, 2025

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:September 16, 2025

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Job Posted:
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