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Order Processing Associate

Philippines 700.00 - 900.00 USD / Month · Job Posted May 31, 2026
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Job Description

Support the Order Processing team for a New York-based Startup! Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them training and support to build the business at their schools. You will join the Order Processing team which handles a very crucial part of the business and is responsible for ensuring that the right product is delivered to our customers. We worked on 10,000+ orders last year with a direct impact on our revenue. You will be reporting to one of our Operations Managers and working on a set of unique orders every day, each posing logistical challenges that you’ll have to work through and be directly responsible for. You’ll have a lot of autonomy and decision-making power. This role has an impact on the following: How to coordinate the logistics campaigns that generate millions of dollars in revenue that involve overseas & domestic vendors; How to reduce costs & increase our profit margins for a given order; How to deliver an order in 5 days if the standard turnaround time is 10 days. We’re looking for someone who can think on their feet, isn’t afraid to take on challenges on a day-to-day basis, and is high on energy. We’re on a remarkable growth trajectory and as Fresh Prints grows, you will grow too. For the right person, this role offers unlimited opportunities. You will be given the space and guidance to have a tremendous impact.

Job Responsibility

  • Processing all the orders assigned to you promptly
  • Navigating through the logistical challenges posed by each order to find an optimal solution
  • Coordinating order timelines with Campus Managers/Clients/Vendors/Decorators to ensure that everyone is on the same page
  • Working on projects/campaigns as and when required

Requirements

  • 2-6 years of experience in Operations/Logistics
  • Strong analytical and organizational skills
  • Able to work on complex tasks under tight timelines
  • Able to make decisions without direct supervision
  • Fluent in English
  • Excellent communication skills

What we offer

  • Health insurance
  • Learning opportunities
  • Working in a great culture
  • 2-month paid Sabbatical

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