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We are seeking an Order Processing Administrator to join our clients orders and finance team located near Manchester Airport. This role will be a split between order processing and invoicing and we are looking for candidates with strong administration and customer service experience.
Job Responsibility:
Process customer orders accurately and efficiently to meet target timescales
Ensure pricing aligns with contractual agreements for seamless transactions
Track order fulfilment meticulously to guarantee timely deliveries
Provide exceptional support to customers with their order queries
Proactively inform customers about stock availability and delivery issues
Take appropriate actions to ensure corrective measures are implemented as needed
Prepare purchase orders for annual contractual expenses
Process purchase invoices and resolve any related queries
Assist with various ad hoc tasks within the orders and finance team
Requirements:
A commitment to delivering outstanding customer service
Excellent verbal and written communication skills
Strong attention to detail and effective problem-solving abilities
Ability to build and maintain effective relationships with customers and suppliers
Proficient in Excel
experience with Sage is a bonus
Previous experience in sales order processing or customer service is essential