Order Processing Administrator

• Process customer orders accurately and efficiently to meet target timescales
• Ensure pricing aligns with contractual agreements for seamless transactions
• Track order fulfilment meticulously to guarantee timely deliveries
• Provide exceptional support to customers with their order queries
• Proactively inform customers about stock availability and delivery issues
• Take appropriate actions to ensure corrective measures are implemented as needed
• Prepare purchase orders for annual contractual expenses
• Process purchase invoices and resolve any related queries
• Assist with various ad hoc tasks within the orders and finance team

• A commitment to delivering outstanding customer service
• Excellent verbal and written communication skills
• Strong attention to detail and effective problem-solving abilities
• Ability to build and maintain effective relationships with customers and suppliers
• Proficient in Excel
• experience with Sage is a bonus
• Previous experience in sales order processing or customer service is essential

Experience with Sage