CrawlJobs Logo

Order Operations Administrator

Philippines · Job Posted March 02, 2026
Apply Position
Job Link Share

Job Description

The Order Operations Administrator is part of the centralized Orders team, which owns quote procurement, order execution, and dealer order processing across the business. This team supports both the Existing Accounts organization and Sales by ensuring all orders, renewals, and expansions are accurately prepared, processed, and fulfilled. While some renewals are owned end to end by Order Operations Specialists, the Administrator role is focused on backend execution and administrative support. While this role does not proactively manage customers or accounts, it plays a critical role in making sure renewal and expansion deals are ready to execute and do not get stuck due to operational or system gaps. All dealer orders flow through the Orders team.

Job Responsibility

  • Support quote procurement and quote requests for renewals and expansions, ensuring quotes are accurate and ready for execution
  • Perform administrative checks to confirm renewal and expansion deals are correctly structured before processing
  • Process orders, renewals, and expansions once deals are approved, including contracts, documentation, and system updates
  • Handle backend administration for all dealer orders, coordinating with dealers only when orders are placed or clarification is required
  • Maintain clean, accurate data in HubSpot, Gainsight, and related systems to support downstream teams
  • Partner closely with Order Operations Specialists, Account Managers, Customer Success, Finance, and Revenue Operations to ensure smooth handoffs
  • Provision licenses and fulfill orders in a timely manner, including urgent license provisioning outside of primary regional time zones when needed
  • Track assigned quote and order workflows to ensure SLAs and timelines are met
  • Identify missing information, data issues, or process gaps early and escalate appropriately to prevent delays
  • Support global administrative coverage for the Orders team as needed

Requirements

  • Strong attention to detail and comfort with operational, process driven work
  • Experience supporting quote, order, or deal workflows in a GTM environment
  • Familiarity with CRM and order systems such as HubSpot and Google Sheets
  • Ability to manage multiple requests and prioritize accurately
  • Clear written communication for internal coordination and limited external interactions
  • Comfort supporting urgent requests and working across time zones when required

What we offer

  • Employee share options
  • Annual professional development budget and leave
  • The opportunity to take part in our mentorship program
  • HMO gold medical insurance
  • Mental health resources
  • WFH equipment provided & monthly WFH allowance
  • Paid maternity and paternity leave policies
  • Paid vacation and sick leave

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Order Operations Administrator

8 matching positions

Operations Administrator

As Operations Administrator, you'll play a key role in supporting both customers...
Location
Location
United Kingdom , Chesterfield
Salary
Salary:
Not provided
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a busy administrative role
  • Excellent communication and organisational skills
  • Ability to manage multiple tasks and prioritise effectively
Job Responsibility
Job Responsibility
  • Handling a high volume of customer and engineer enquiries via phone and email
  • Scheduling site visits for field engineers
  • Ordering equipment and coordinating logistics
  • Updating internal systems and maintaining accurate records
  • Providing general administrative support across the operations team
What we offer
What we offer
  • 25 days annual leave plus bank holidays
  • Extra day off for your birthday
  • Holiday buy/sell scheme
  • A range of additional benefits to support your wellbeing and work-life balance
  • Fulltime
Read More
Arrow Right

Operations Administrator

Our client specialises in asbestos removal and seeks a proactive Operations Admi...
Location
Location
United Kingdom , Sidcup
Salary
Salary:
23000.00 - 28000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proactive
  • detail-oriented
  • exceptional communication skills
  • background in administration or operations within construction sector or social housing is a plus
Job Responsibility
Job Responsibility
  • Handle asbestos removal inquiries
  • deliver exceptional service to stakeholders
  • ensure responses meet contractual SLAs
  • manage engineers' diaries
  • book sub-contractors for projects
  • monitor contractor and engineer performance
  • raise and sign off purchase orders
  • liaise with contractor managers, operatives, and supervisors
  • produce Risk Assessment Method Statements
What we offer
What we offer
  • Supportive team
  • meaningful projects
  • vibrant work environment
  • Fulltime
Read More
Arrow Right

Business Operations Administrator

Business Operations Administrator role in a thriving family-owned business based...
Location
Location
United Kingdom , Newcastle Upon Tyne
Salary
Salary:
23250.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong attention to detail
  • Proficiency in Microsoft Suite
  • Experience with Sage 50 is desirable
  • Flexible and adaptable approach to work
  • Previous experience in sales administration or order dispatch is a plus
Job Responsibility
Job Responsibility
  • Processing customer orders from start to finish
  • Liaising with customers and suppliers
  • Raising purchase orders and handling inquiries
  • Managing filing and general office duties
  • Picking and labelling products for dispatch
  • Checking deliveries against notes and updating stock records
What we offer
What we offer
  • Free onsite parking
  • Onsite shower facilities
  • 20 days of annual leave plus bank holidays
  • Christmas shutdown
  • Company pension plan
  • Office dog
  • Fulltime
Read More
Arrow Right

Operations Administrator

This role would suit someone who enjoys working in a structured environment, has...
Location
Location
United Kingdom , Horsham, West Sussex
Salary
Salary:
25000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organisational skills and a methodical approach to work
  • Confident using Excel and other data management tools
  • Clear communicator with good written and verbal skills
  • Able to multitask and manage competing priorities
  • Previous experience in an administrative, operational support, or data entry role is preferred
Job Responsibility
Job Responsibility
  • Maintain accurate records across systems and spreadsheets to support stock and order tracking
  • Process orders, quotes, and supplier information in line with internal procedures
  • Monitor shared inboxes, managing queries and escalating where appropriate
  • Cross-check documentation for accuracy and ensure internal systems reflect the latest updates
  • Support reporting on outstanding tasks, turnaround times, and overall workflow progress
  • Keep digital files organised and contribute ideas to improve administrative efficiency
  • Fulltime
Read More
Arrow Right

Operations Administrator

Our client is seeking an Operations Administrator for immediate start in Brighto...
Location
Location
United Kingdom , Brighton
Salary
Salary:
13.00 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Friendly
  • reliable
  • professional with a positive attitude
  • organised and detail-focused
  • able to manage multiple tasks and deadlines
  • confident using Microsoft 365 (Outlook, Excel, Word)
  • keen to learn new tools
  • good communicator, both in person and over the phone
  • interested in developing a long-term career in administration, operations, or finance support.
Job Responsibility
Job Responsibility
  • Welcome visitors, manage calls, and maintain a professional reception environment
  • handle post and deliveries and assist with meeting room preparation
  • provide office support including ordering supplies, managing shared inboxes, and maintaining accurate records
  • assist with scheduling, meeting packs, note-taking, and coordination of staff events
  • support HR administration: onboarding tasks, maintaining trackers, and filing key documents
  • help with finance and compliance admin, including invoicing and record-keeping
  • contribute to projects and system updates, supporting firm-wide initiatives and deadlines.
What we offer
What we offer
  • Training provided
  • dedicated and experienced recruitment consultant support
  • access to various interviewing techniques
  • regular updates of the local employment market
  • consistent feedback on all applications
  • Fulltime
Read More
Arrow Right

Operations Administrator

Operations Administrator role supporting sales and site teams in a fast-paced en...
Location
Location
United Kingdom , Wokingham
Salary
Salary:
26000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer-focused individual with outstanding interpersonal skills
  • Highly detail-oriented with excellent organisational abilities
  • Proficient in MS Word, Excel, and Outlook
  • Eagerness to learn new software
  • Logical thinker who enjoys problem-solving
  • Ability to work under pressure
  • Motivated team player who can also work independently
Job Responsibility
Job Responsibility
  • Provide support to engineers and account managers
  • Ensure reports and sample results are issued within KPI timeframes
  • Process and coordinate equipment projects from order to invoice
  • Liaise with customers, suppliers, and subcontractors
  • Approve purchase invoices and assist with stock take queries
  • Offer daily operational support to account managers
  • Raise tickets on the internal intranet
  • Facilitate booking of jobs for engineers
  • Manage parts ordering
  • Ensure timely processing of reports
What we offer
What we offer
  • Holiday entitlement of 22 days per year plus bank holidays
  • Company Bonus Scheme
  • Employee Health Scheme
  • 'Each Person' Reward & Recognition Scheme
  • Opportunities for career progression and personal development
  • Hybrid working option available after probation
  • Training provided as needed
  • Fulltime
Read More
Arrow Right

Operations Administrator

We're looking for an enthusiastic Operations Administrator who is passionate abo...
Location
Location
United Kingdom , Wokingham
Salary
Salary:
26000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer-focused individual with outstanding interpersonal skills
  • Highly detail-oriented with excellent organisational abilities
  • Proficient in MS Word, Excel, and Outlook, with an eagerness to learn new software
  • Logical thinker who enjoys problem-solving and working under pressure
  • Motivated team player who can also work independently and is driven to succeed
Job Responsibility
Job Responsibility
  • Provide essential support to a small team of engineers and account managers, ensuring reports and sample results are issued within KPI timeframes
  • Process and coordinate equipment projects from order to invoice, liaising with customers, suppliers, and subcontractors
  • Approve purchase invoices and assist with stock take queries
  • Offer daily operational support to account managers, raising tickets on the internal intranet, and addressing queries promptly
  • Facilitate the booking of jobs for engineers, manage parts ordering, and ensure timely processing of reports
What we offer
What we offer
  • Holiday entitlement of 22 days per year plus bank holidays
  • Company Bonus Scheme to reward your hard work
  • Employee Health Scheme to support your well-being
  • 'Each Person' Reward & Recognition Scheme
  • Opportunities for career progression and personal development
  • Hybrid working option available after probation
  • Fulltime
Read More
Arrow Right

Operations Administrator

We're looking for an enthusiastic Operations Administrator who is passionate abo...
Location
Location
United Kingdom , Wokingham
Salary
Salary:
26000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer-focused individual with outstanding interpersonal skills
  • Highly detail-oriented with excellent organisational abilities
  • Proficient in MS Word, Excel, and Outlook, with an eagerness to learn new software
  • Logical thinker who enjoys problem-solving and working under pressure
  • Motivated team player who can also work independently and is driven to succeed
Job Responsibility
Job Responsibility
  • Provide essential support to a small team of engineers and account managers, ensuring reports and sample results are issued within KPI timeframes
  • Process and coordinate equipment projects from order to invoice, liaising with customers, suppliers, and subcontractors
  • Approve purchase invoices and assist with stock take queries
  • Offer daily operational support to account managers, raising tickets on the internal intranet, and addressing queries promptly
  • Facilitate the booking of jobs for engineers, manage parts ordering, and ensure timely processing of reports
What we offer
What we offer
  • Holiday entitlement of 22 days per year plus bank holidays
  • Company Bonus Scheme to reward your hard work
  • Employee Health Scheme to support your well-being
  • 'Each Person' Reward & Recognition Scheme
  • Opportunities for career progression and personal development
  • Hybrid working option available after probation
  • Full-time position (8:30 am - 5:30 pm) with training provided as needed
  • Fulltime
Read More
Arrow Right