Order Management Job at Hewlett Packard Enterprise (Chippewa Falls)

Order to Cash, Order Management and Billing Lead

We are looking for a strategic and hands-on leader to own and scale the Order Ma...

Location

United States , San Francisco

Salary:

185000.00 - 205000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

10+ years of experience across Order-to-Cash, Order Management, and Billing Operations within a SaaS, enterprise software, or high-growth technology environment
At least 5 years of proven leadership in a managerial role
In-depth knowledge of SaaS billing models, including subscription, usage-based, and hybrid structures
Hands-on experience with CPQ, ERP, and billing platforms (e.g., Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome)
Exceptional communication skills, capable of cross-functional collaboration and efficient resolution of customer issues
High detail orientation and a data-driven mindset, skilled in analyzing complex billing scenarios and driving continuous process enhancements
A strong understanding of month-end close, reconciliations, and SOX compliance frameworks
Demonstrated success driving automation initiatives and system implementations across the OTC cycle
Strong problem-solving abilities with a proactive approach
Thrive in dynamic environments, demonstrating the ability to navigate ambiguity, solve complex problems, and manage timelines effectively in a fast-paced, ever-evolving setting

Job Responsibility

Oversee the complete order-to-invoice lifecycle and establish the systems, controls, and workflows needed to ensure accurate, timely, and audit ready billing at scale
Embed AI and automation directly into Order Management and Billing workflows to reduce rework, eliminate manual intervention, and proactively identify discrepancies before they become billing or revenue impacting issues
Partner cross-functionally with Revenue Systems, Product, Engineering, GTM, Legal, and Deal Desk to ensure quoting, configuration, provisioning, billing, and ERP stay aligned and integrated as new products and pricing models launch
Build and enforce controls and segregation of duties, ensuring documentation, approvals, reconciliations, and exception handling are clear, repeatable, and audit ready
Lead Order to Cash representation in system implementations and enhancements, defining requirements, validating data flows, and ensuring new capabilities support both current needs and long term scalability
Ensure data completeness and accuracy during month end close by validating that all order, pricing, billing, and usage information is fully captured and reconciled before flowing into revenue systems
Establish KPIs and performance dashboards that measure billing accuracy, cycle times, automation rates, customer escalations, and overall operational throughput to guide decision-making and prioritization
Develop and maintain operational documentation (SOPs, playbooks, runbooks, training pathways) to support consistent execution and scalability
Build and lead a high performance team, creating role clarity, mentoring talent, setting accountability mechanisms, and fostering a culture of ownership, transparency, and continuous improvement

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

New

Customer Order Management Specialist

A market-leading company recognized for its eco-responsible initiatives is curre...

Location

Canada , Saint-Hubert

Salary:

30.00 - 34.00 CAD / Hour

Randstad

Expiration Date

August 20, 2026

Requirements

2 to 5 years of experience in customer service, logistics, supply chain, or order management, ideally within the manufacturing or B2B sector
Advanced proficiency in Excel and strong comfort with data management (knowledge of SAP is a major asset)
Demonstrated ability to manage complex situations independently and make sound decisions under pressure
Tangible experience managing strategic accounts or high transactional volumes
Excellent interpersonal skills, proactivity, a solution-oriented mindset, and high flexibility in the face of change
Perfect bilingualism (French and English), both spoken and written
Fluency in English is required for this position, as the successful candidate will be required to communicate daily with strategic clients and business partners located outside of Quebec (primarily across North America), and will utilize global data management tools

Job Responsibility

Manage the full order processing cycle (entry, tracking, and issue resolution) for a portfolio of strategic clients
Act as the primary point of contact for assigned major accounts, ensuring prompt and professional communication
Work closely with logistics, planning, and operations teams to optimize delivery times
Track account performance, identify recurring issues, and propose process improvements
Independently manage complex requests and customer escalations
Produce and analyze activity reports and Key Performance Indicators (KPIs)

What we offer

Competitive Pay: Hourly rate between $30 and $34 CAD (depending on experience)
Advantageous Hybrid Model: 3 days of remote work and only 1 day per week in the office (Thursday)
Stable 4-Day Work Schedule (Thursday to Sunday): Thursday and Friday: 12:00 PM to 8:00 PM, Saturday and Sunday: 8:00 AM to 4:00 PM
Access to a fully equipped gym right on-site in Saint-Hubert
A work environment deeply focused on employee well-being

Fulltime

Order Management Specialist

Robert Half is currently seeking an experienced Order Management Specialist for ...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in order management, order processing, logistics, or supply chain operations required
Strong SAP experience required
Advanced Microsoft Excel skills required
Bilingual Spanish is a plus
Experience working within a distribution, manufacturing, or supply chain environment preferred
Excellent organizational and multitasking skills
Strong communication and problem-solving abilities
High attention to detail and ability to work independently in a fast-paced environment

Job Responsibility

Manage and process customer orders from entry through fulfillment
Utilize SAP to track orders, inventory, pricing, and customer information
Create and maintain reports, spreadsheets, and order tracking documentation using Microsoft Excel
Review and verify order accuracy, pricing, product availability, and shipping details
Coordinate with warehouse, logistics, purchasing, and customer service teams to ensure timely deliveries
Communicate order updates, delays, and resolutions to customers and internal stakeholders
Investigate and resolve order discrepancies and customer issues
Maintain accurate records and documentation within company systems
Assist with inventory reporting and operational support as needed
Support process improvement initiatives to increase efficiency and accuracy

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

Fulltime

Order Management Analyst

This role is to provide support for the processing of invoices for payment. This...

Location

Mexico , Miguel Hidalgo

Salary:

Not provided

Pepsico

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Accounting, Engineering or similar field preferred
Fluent in English
Procurement or A/P process knowledge required
Capital project experience preferred
Strong verbal and written communication skills to effectively interact with all levels of management
Purchasing systems knowledge (Oracle, Ariba, SAP)
Strong organizational skills
Solid computer skills with proficiency in Microsoft Office products

Job Responsibility

Demonstrate an understanding accounts payable and invoice processing
Demonstrate experience with matching purchase orders, invoices and payments for multiple vendors and internal customers
Proven skills managing cash flow and budget adherence
Interact with suppliers and contractors to manage flow of purchase payment instructions and change orders
Maintain and distribute purchase order packages to appropriate field personnel and authorized agents
Resolve purchase order and receipt of goods and services discrepancies
Demonstrate a solid working knowledge of the SAP or Oracle invoice processing and Ariba purchasing systems
Provide training to field users on proper purchasing and invoice payment processes

What we offer

Opportunities to learn and develop every day through a wide range of programs
Internal digital platforms that promote self-learning
Development programs according to Leadership skills
Specialized training according to the role
Learning experiences with internal and external providers
Recognition programs for seniority, behavior, leadership, moments of life, among others
Financial wellness programs that will help you reach your goals in all stages of life
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle
Our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life

Customer Order Management Representative - Level II

Are you an experienced Customer Service or Order Management professional with a ...

Location

United Kingdom , Peterborough

Salary:

14.00 - 15.00 GBP / Hour

Randstad

Expiration Date

August 30, 2026

Requirements

2+ years of experience in a Customer Order Management (COM) or Customer Service (CS) role within a manufacturing or engineering environment
Solid understanding of or affinity for technical environments and processes
Exceptional written and verbal communication skills with the ability to manage diverse stakeholder relationships
Sharp eye for detail and the ability to navigate complex tracking and quality management systems

Job Responsibility

Act as the single point of contact for assigned customer accounts, managing the entire order lifecycle from setup and entry to tracking and logistics
Own and resolve complex customer inquiries and escalations through detailed research and cross-functional collaboration
Ensure accurate records are maintained and that all export/shipping documentation complies with relevant legislation and policies
Act as the bridge between customers and manufacturing locations for any quality or non-conformance claims
Prepare and distribute standard and customized internal and customer reports

Fulltime

Customer Order Management Specialist 2

The Customer Order Management Specialist 2 is responsible for overseeing end-to-...

Location

United States of America , Franklin Lakes

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Prior experience in order management, supply chain coordination, or logistics
Experience with end-to-end order fulfillment processes and order tracking
Proficiency in Excel for data analysis, reporting, and root cause identification
Education: High school diploma or equivalent required
relevant degree or certification preferred
Experience with supply chain operations, order tracking systems, or QTC processes preferred
Ability to work in a fast-paced, detail-oriented environment

Job Responsibility

Oversee order execution and ensure compliance with service level agreements
Coordinate with regional business teams and supply planning to resolve order issues and provide visibility to order status
Act as the main point of contact for order management processes from order receipt to invoicing, ensuring milestones are achieved
Monitor and analyze order performance using Excel, identifying root causes of errors
Develop and implement standard operating procedures to improve order fulfillment and customer experience
Provide status updates and proactively escalate issues to leadership when deadlines are at risk
Engage in continuous improvement initiatives to optimize operational efficiency

Fulltime

Order Management Executive (Sales / Supply Chain)

You will be handling all sales support and customer service activities of assign...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Randstad

Expiration Date

July 16, 2026

Requirements

Minimum 5 - 7 years relevant working experience in sales support, supply chain or customer service
Able to handle full cycle of order fulfilment and order management
Experience in marine industry is an advantage, but not mandatory
Strong in Excel and other MS office applications
Degree or Diploma holder in Supply Chain/Business/sales and marketing

Job Responsibility

Handle customer inquiries related to product availability, pricing, delivery surcharges, and lead times in a timely and professional manner
Collaborate closely with the Sales team to understand customer requirements and ensure accurate execution of pricing, supply arrangements, and payment terms for each account
Manage the whole delivery process from inquiry to invoice, ensuring smooth and efficient fulfillment through coordination with customers, Sales team and Supply Chain team
Coordinate and fulfill delivery requirements, proactively managing changes to delivery schedules and providing professional advice on local geographical conditions and supply constraints
Perform order follow-up activities, including submission of delivery notes for invoicing, monitoring outstanding payments
Maintain ongoing and positive customer relationships by monitoring account performance, addressing service issues, and tracking changes within assigned accounts
Provide back-office support functions such as data entry, order documentation, system updates, report preparation, and maintenance of accurate customer and transaction records
Support internal administrative processes by assisting with sales reports, compliance documentation, and internal coordination across departments

What we offer

Fully wfh
Insurance coverage
MNC industry

Order Management & Logistics Intern

The Order Management & Logistics Intern, directly reporting to the Demand Planni...

Location

Italy , Sesto Fiorentino

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Degree in Industrial Engineering, Economics, Logistics, or a related field, or a strong interest in and basic understanding of logistics, operations, and inventory management
Good knowledge of Excel is essential
Fluent English required
Detail-oriented and well-organized, with strong multitasking and prioritization skills
Proactive, eager to learn, with solid communication and teamwork abilities

Job Responsibility

Receiving product requests from multiple company functions
Checking warehouse stock to assess product availability based on the requests received
Support in stock management, order processing, and shipment coordination
Entering orders into the system with product details and delivery address
Issuing picking lists for order preparation
Providing instructions to the logistics team regarding the courier/service to be used, after consultation with the Logistics Manager
Updating different teams on shipment status and merchandise delivery

What we offer

Excellent opportunity to join the Kering adventure
part of a dynamic team in a global Luxury group
endless possibilities to learn and grow
committed to fostering internal mobility
promotes leadership skills
helps every employee to reach their full potential in a stimulating and fulfilling workplace environment
diverse and inclusive workplace

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Order Management

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