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Order Management Supervisor

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Greater Hartford Area

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Great opportunity to join a global aerospace supplier as the Order Management Supervisor, overseeing the customer order process and leading a dynamic team focused on operational excellence. This is a newly created position due to growth and expansion of NA operations.

Job Responsibility:

  • Supervise end-to-end sales order management: entry, tracking, fulfillment, and issue resolution.
  • Lead and support a team of 2-3 individuals
  • Develop and enforce customer service policies and address complex inquiries or complaints.
  • Track KPIs, report on performance, and implement continuous improvements.
  • Expedite urgent orders and ensure on-time delivery for customers.
  • Oversee warehouse functions, including product receiving and shipping.
  • Communicate effectively with colleagues, management, and clients.

Requirements:

  • 5+ years of experience with order management in a similar setting- manufacturing, distribution, aerospace, etc.
  • ERP Experience
  • MS Office
  • Strong Communication skills
  • Leadership skills
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
January 03, 2026

Work Type:
On-site work
Job Link Share:

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