Order Management Specialist Job at Robert Half (Bethlehem)

Order Management & Billing Specialist

For our client – a worldwide leader in innovative IT and networking technologies...

Location

Czechia , Prague

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in Spanish
Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Order Management Manager

As the Order Management Manager, you'll own the real-time performance of Babylis...

Location

United States

Salary:

120350.00 - 144420.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

5+ years in order management, fulfillment operations, or supply chain in e-commerce, retail, or logistics environments with experience managing order flow across multiple fulfillment channels (in-house, 3PL, dropship)
2+ years managing exempt-level individual contributors in operational roles, including coaching through performance challenges, setting clear expectations, and developing team capabilities
Experienced working daily in order management systems (OMS) and warehouse management systems (WMS), including troubleshooting order exceptions, managing backlog queues, and understanding system integrations between platforms
Data-driven operator comfortable building and tracking KPIs including backlog aging, order processing time, fulfillment error rates, delivery SLA performance, and customer-facing metrics like reshipment rates
Skilled at managing multi-node fulfillment models where orders route to different facilities or partners based on inventory location, shipping speed, or cost optimization
Strong cross-functional collaborator who partners effectively with Customer Service to resolve order issues, with Supply Chain to optimize inventory allocation, and with 3PL/vendor partners to drive performance improvements
Experienced building and maintaining SOPs that scale—you've created documentation and workflows that new team members can follow and that hold up during high-volume periods
Comfortable operating in ambiguity where you build processes from scratch, make decisions with incomplete information, and iterate based on what's working
Calm under pressure during peak periods, system outages, or vendor performance issues—you can triage quickly, communicate clearly, and keep your team focused on solutions
Proactive problem solver who spots patterns in order exceptions, identifies root causes, and drives fixes rather than just managing symptoms

Job Responsibility

Lead and develop a team of operations specialists responsible for monitoring real-time order performance across Babylist's fulfillment network (internal FC, 3PLs, dropship vendors)
Own operational KPIs including backlog aging, order processing speed, fulfillment error rates, delivery SLA performance, and reshipment root cause metrics
Monitor order backlogs daily across all fulfillment nodes, identify bottlenecks in real-time, and escalate proactively to internal teams and external partners to drive resolution
Partner closely with Customer Service to analyze order issue patterns, identify systemic problems, and implement process or system fixes that prevent recurring issues
Build and maintain scalable SOPs for order exception handling, backlog management, vendor performance tracking, and escalation protocols that support current volume and future growth
Expand operational scope to include returns processing workflows, post-fulfillment order monitoring, and reshipment analysis to reduce customer friction and operational cost
Work cross-functionally with Supply Chain Strategy and Fulfillment teams to optimize order routing logic, improve inventory allocation, and enhance system integrations between OMS, WMS, and vendor platforms
Manage relationships with 3PL and dropship partners, conducting regular performance reviews, setting clear SLA expectations, and driving continuous improvement in service delivery
Develop your team through clear coaching, performance feedback, and growth opportunities—building capability in data analysis, problem-solving, and operational ownership
Champion We Love Our Users in every operational decision, ensuring that speed, accuracy, and care are balanced in how orders are processed and delivered

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime

Unit Facility Management Specialist

We take the lead in delivering safe, compliant, sustainable and innovative prope...

Location

Italy , Collegno, Torino

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Technical background or passion in Facilities Management (or equivalent) within your specialist area
Experience in a multi-unit facilities management organization
Technical understanding in all aspects of a building and connected equipment
Understanding of asset management (maintenance and repair history, reinvestment planning)
Communication skills and ability to build trustful relationships
Knowledge of how to assess and mitigate risks in a business environment
Understand the main Facility Management business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on site level
Knowledge of how to transform our operations to become climate positive and contribute to a circular society
Knowledge of how to successfully deliver, organize and follow up on 'hard' service and of all relevant IT tools within Facility Management
Good knowledge of English and Italian

Job Responsibility

Support that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement
Support purchase and implementation of relevant property management innovations, digital and technical solutions
Advice, mentor and support the delivery of the agreed FM services in the cluster
Develop and maintain subject area expertise both personally and within the FM organization
Participate actively in the subject matter network on both local and global level
Participate in global subject matter update meetings and organize them in the cluster
Drive the implementation of approved best practices and projects
Drive the impact of your specialist area on the operational and financial results of FM and the Ingka business
Contribute to the goal setting, the FM budgeting activities, the 5-year rolling plan and the annual plan in your specialist area
Follow up permits, licenses, certificates and reporting measures to stay compliant with local and international legislation

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities)
Wellbeing Offering, including an Employee Assistance Program (EAP)
Healthy and affordable food: access to a corporate canteen with complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: portal dedicated to co-workers for discounts for different activities such as travel, leisure, technology
Bonuses: annual reward system for all co-workers

Fulltime

Unit Facility Management Specialist

We take the lead in delivering safe, compliant, sustainable and innovative prope...

Location

Italy , Corsico

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Academic degree or proven experience in Facilities Management (or equivalent) within your specialist area
Experience in a multi-unit facilities management organization
Technical understanding in all aspects of an building and connected equipment
Understanding of asset management (maintenance and repair history, reinvestment planning, …)
Knowledge of how to assess and mitigate risks in a business environment
Understand the main Facility Management business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on site level
Knowledge of how to transform our operations to become climate positive and contribute to a circular society
Knowledge of how to successfully deliver, organize and follow up on 'hard' service (technical maintenance, IKEA Food equipment, …) and of all relevant IT tools within Facility Management
Communication skills and ability to build trustful relationships
Good knowledge of English and Italian

Job Responsibility

Support that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders
Support purchase and implementation of relevant property management innovations, digital and technical solutions related to your specialist area that meet the needs of the business and the many people
Advice, mentor and support the delivery of the agreed FM services in the cluster by maintaining and sharing up-to-date expertise and enhance the Ingka specialist area knowledge, while driving operational best-practice within the business in strict adherence with all applicable local regulations and mandatories in Ingka
Develop and maintain subject area expertise both personally and within the FM organization
drive the requirement collection process in your specialist area with relevant stakeholders
Participate actively in the subject matter network on both local and global level by detecting needs, knowledge and best-practices in the cluster organization and escalate/share them with the group organization
Participate in global subject matter update meetings and organize them in the cluster
Drive the implementation of approved best-practices and projects, aimed at lowering operational cost, and improving the reliability of assets and the efficiency of the FM services
Drive the impact of your specialist area on the operational and financial results of FM and the Ingka business
Contribute to the goal setting, the FM budgeting activities, the 5-year rolling plan and the annual plan in your specialist area

Fulltime

Customer Support & Order Specialist

Are you a detail-oriented team player looking for an opportunity in a customer-f...

Location

Netherlands , Amsterdam

Salary:

Not provided

Octagon Professionals

Expiration Date

Until further notice

Requirements

Around 1 year of experience in an admin, customer service, or logistics role
Good knowledge of Microsoft Word and Excel (experience with Exact Online is a plus)
Strong eye for detail and accuracy
A proactive attitude and a team player mindset
Excellent English skills

Job Responsibility

Handle incoming customer orders via email (and sometimes phone)
Enter and update order details in the ERP system (Exact Online)
Coordinate with suppliers and logistics partners on delivery updates
Review purchase orders and invoices to make sure everything matches
Keep an eye on stock levels and communicate with the team to prevent shortages
Prepare and check shipping and customs documents
Support the General Manager and team with administrative tasks

What we offer

25 vacation days, based on full-time employment
Pension
Professional training
Hybrid work arrangement

Fulltime

Order Entry Specialist

We are seeking a detail-oriented and customer-focused Order Entry Specialist to ...

Location

United States , Glen Burnie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in SAP software for order processing
Advanced knowledge of Excel for data analysis and record-keeping
Experience with CRM software to manage customer information efficiently
Strong verbal and written communication skills to engage with customers professionally
Attention to detail and ability to multi-task in a fast-paced environment

Job Responsibility

Order Entry: Accurately input customer orders into SAP and CRM systems while maintaining proper documentation
Customer Interaction: Communicate directly with customers to understand their needs, educate them on available products, and provide product recommendations
Needs Assessment: Determine customer requirements and match them with suitable products or services
Team Collaboration: Work closely with internal teams to ensure order accuracy and timely fulfillment

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Fulltime

Customer Order and Delivery Specialist

For our client – worldwide leader in innovative IT and networking technologies –...

Location

Poland

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in German
Ability to lead problem solving activity
Ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Fulltime

Unit Facility Management Specialist

IKEA Wembley is hiring a Unit Facility Management Specialist to create safe, com...

Location

United Kingdom , London

Salary:

37000.00 GBP / Year

IKEA

Expiration Date

Until further notice

Requirements

Knowledge of how to plan, organize, and manage costs and expenditures for a given area, as well as assess and mitigate risks in a business environment
Understanding of the FM scope, delivery model, and business processes including work order management, contract and supplier management, and both hard FM services (e.g., technical maintenance, IT equipment) and soft FM services (e.g., cleaning, pest control, waste management)
Knowledgeable about sustainability in FM, including energy and water consumption, waste management, and transforming operations to be climate positive and contribute to a circular society
Familiarity with IKEA's corporate identity, core values, and vision
Leadership, collaboration, service-mindedness, and alignment with IKEA culture and values

Job Responsibility

Manage FM services to ensure safety, compliance, maintenance, and improvements for a safe and operational environment
Coordinate tasks with internal teams and external FM suppliers, and report on service quality
Conduct checks, participate in audits, and manage FM tools and documentation
Support tendering processes, contribute to goal setting, budgeting, and business planning
Ensure compliance with regulations, collaborate with 3rd parties, and provide technical support for FM operations and projects

What we offer

15% IKEA discount & discount portal
Life assurance of 4 times your pay
Enhanced statutory pension contributions & interest-free loans
Season Ticket Transport Loan with a 15% subsidy
End-of-year gift

Fulltime

Order Management Specialist

Robert Half

Location:
United States , Bethlehem

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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