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myPOS Logo myPOS · Logistics

Order Management Specialist

Italy, Milano · Job Posted July 03, 2026
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Job Description

Every myPOS terminal that reaches a customer has gone through this desk first. As the Order Management Specialist, you're the one holding the thread between the order coming in and the terminal actually landing on someone's counter - inventory, invoicing, the logistics partner, and the teams that need fast, reliable answers along the way. You'll see the business from a vantage point most people don't get: where sales commitments meet warehouse reality.

Job Responsibility

  • Manage the entire order lifecycle, from receipt to shipment through our logistics partner
  • Prepare invoices and documentation - the numbers need to close, no approximating, and keep inventory levels under control
  • Coordinate daily with the logistics partner on shipments, deliveries and returns
  • Make sure what arrives at the customer's door is what they actually ordered
  • Work closely with Sales, Customer Support and Finance
  • Manage sales and orders of additional terminals for existing myPOS customers
  • Monitor online reviews and comments, and know when a case needs a commercial follow-up

Requirements

  • Prior experience in Order Management, Sales Administration, Customer Service or Logistics
  • Strong attention to detail and accuracy
  • Ability to prioritise and meet deadlines
  • Good command of English for internal tools and communication
  • Interest in logistics and operational processes
  • A collaborative mindset and appetite to grow in a dynamic environment

What we offer

  • Excellent compensation package
  • 26 days annual paid leave
  • Health Insurance
  • Meal Vouchers
  • Reimbursement of transportation expenses for the metro/train
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
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